Part-Time Travel Sales Advisor

Why Work For Us?

• Great Pay – opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

Additional Details:
Competitive hourly base + commissions.

This is a part-time, onsite, 24 hours a week position at AAA Tucson, and Saturdays will be required.

• Sales
  • Owns the relationship with the member from beginning to end of each travel related transaction.
  • Sells International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel.
  • Initiates contact with members, past customers, and community prospects to generate new business and encourage repeat business.
  • Maintains minimum production goals in the following areas:
    Travel sales, sales of Travel Partner and proprietary products (Sojourns, AAA Vacations).
  • Cross-sells products such as credits cards and membership – both independently and by collaborating with specialized team members.
• Member Experience
  • Researches, evaluates, and compares AAA Travel Partner packages to match member needs and deliver exceptional experiences.
  • Stays current with world events and latest travel industry developments and trends to provide relevant information to members.
  • Investigates and responds to travel‑related member questions/complaints, and recommends solutions.
  • Acts as a consultant, tailoring products and services to create unique and memorable vacation experiences.
• Operational Support & Compliance
  • Processes and interprets travel documents for members purchasing travel products with AAA and informs them of governmental requirements.
  • Handles ticketing for air, hotel, car, and rail, along with primary member servicing.
  • Utilizes industry‑specific systems (e.g., GDS/Apollo/Galileo) and computer applications (Google Workspace) to manage transactions.
  • Applies good judgment and decision‑making to identify customer needs and ensure high accuracy in all bookings.

• Strong working knowledge of computer applications (e.g., Google Workspace), with effective telephone skills. Familiarity with industry‑specific systems (e.g., Galileo, VAX, etc.) preferred.
• GDS experience preferred (Apollo/Galileo/Travelport).
• Strong consultative selling skills with the ability to listen to members’ needs.
• Self‑motivated sales drive and documented sales success.
• Detailed knowledge of travel products.
• Knowledge of worldwide geography, the ability to read and interpret maps and brochures.
• Ability to identify customer needs and recommend solutions.
• Application of good judgment and decision making.
• Ability to work efficiently both independently and as part of a team.
• Bilingual communication skills are a plus.

• Minimum Qualifications
  • High school diploma or equivalent.
  • 3+ years of general sales experience.
• Preferred Qualifications
  • 3+ years of recent experience selling international and domestic travel services.

Work Environment/

Physical Requirements:

This is an in‑branch position. Saturday availability is required, along with occasional evenings for special events. Work consists of sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 70-80 percent of the time spent on the job involves the use of a personal computer.

This role is subject to an incentive compensation plan. While top performers earn more, we expect most employees to earn between $0 and $38,000 annually in incentives, contingent upon performance.