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Retail Dispensing Optician

Job in Tucson, Pima County, Arizona, 85718, USA
Listing for: Visionworks of America, Inc.
Full Time position
Listed on 2026-03-14
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Store 92, Tucson Spectrum, Tucson, Arizona, United States of America.

Job Description

State Licensed Optician assigned primarily to the retail floor. Sell eyewear products and services utilizing the SERVE selling strategy to Super Serve the Customer’s needs.

Responsibilities
  • Complete retail final inspection of all eyewear and dispense eyewear to ensure accuracy of prescription, fit and comfort to include the dispense with the 7-Point Quality Check.
  • Answer telephone promptly and professionally or a prompt greeting and obtain prescription for in-store customers. Be able to provide the potential customer with basic information such as: starting price points for lenses, current in-store promotions, Doctor’s phone number, Unbeatable Price Guarantee, invite them into the store and thank them for calling.
  • Identify customer’s needs through Lifestyle selling techniques and match frame to customer’s face shape and prescription and utilize the Lens Selling Kit to assist in educating the customer throughout the sales process to increase their knowledge and understanding of available lens options.
  • Stock, clean, and straighten displays; clean and organize the entire store, ensure frames are ticketed properly.
  • Adjust and repair eyewear and process defective, spoiled, and cannibalized frames.
  • Complete Company required training programs.
  • Follow Company safety rules and standards.
  • Other duties as assigned by management to include opening/closing procedures as well as cross training.
  • Experience & Education
    • One (1) year of related experience
    • HS diploma, GED or equivalent related job experience
    • Opticians State License required
    Additional Requirements
    • Communication, interpersonal and negotiation skills
    • Ability to read, analyze and interpret insurance forms and prescriptions
    Mental/Physical Requirements
    • Work changing schedules to meet business demands
    • Strong organizational skills
    • Speak clearly and effectively
    • Calculate and manipulate numbers/data
    • Problem solve/reasoning
    • Work under stress with interruptions and deadlines
    • Follow procedures and instructions
    • Use computer effectively and view computer screen
    • Exhibit empathy in all interactions
    • Bend and stoop continuously
    • Reach above shoulder continuously
    Training Requirements (where applicable)
    • Complete company required training within appropriate timelines
    • Cross training in all departments as needed
    Essential Responsibilities related to Physical Demands/Work Environment

    The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time.

    The associate is occasionally required to stand, walk,

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