Retail Store Leader- Tucson Tucson, AZ

Position Summary

As an Eileen Fisher Store Leader, you will drive, and participate in all activities that support achieving store business objectives, while creating an unsurpassed service culture. As a Merchant, you will perform with high integrity in business strategy, people growth and development, and operational excellence. You will be a dynamic and inspiring leader who fosters strong internal and external relationship building skills.

As a Leader, you will emulate the brand as an Eileen Fisher Ambassador by embracing the values, purpose and strategic objectives of the company.

• Develop and implement business strategy, supporting collaboratively with the District Leader to enhance sales and sustainable business growth.
• Drive and maximize key performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and achieving profitability.
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service is provided.
• Manage and support stock levels through direct communication with key business partners to maximize full price selling, maintaining a high sell through, as well as alignment with new deliveries.
• Train and communicate current product knowledge to all associates to ensure the team is fully educated on the brand and seasonal strategy by partnering with the appropriate internal DTC teams for product support.
• Lead the team to consistently establish relationships and promote local events through continuous networking.
• Manage to staffing budget and allocate staff resources and scheduling to effectively drive sales, ensuring excellent customer experience and profitability.
• Lead annual compensation process in conjunction with District Leader.
• Possess openness to experience our product, stylishly wardrobing self and customers.
• Proactively follow industry news and be aware of business trends and key competitors in the market.

• Attract, recruit, and retain a high performing team. Build a talent pipeline through networking.
• Ensure a consistent and branded onboarding experience for all new hires.
• Foster teams’ growth and development though the Development Dialogue process in addition to providing regular constructive and timely feedback.
• Conduct coaching sessions with store team to review performance; identify and create action plans as needed.
• Partner with District Leader on challenging employee relations issues to ensure effective resolution.
• Mentor and develop Assistant Store Leader, providing opportunities to learn and practice all aspects of leading the team and business.
• Empower Assistant Store Leader to support in decision making process and development of employees.
• Display a strong commitment to self- development and growth.

• Achieve business objectives by creating and utilizing a strategy to retain and attract potential clients, maximizing CRM technology.
• Ensure accurate customer data is captured for the purpose of building relationships to personalize future client development opportunities.
• Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events.
• Awareness of all of our digital channels.

• Analyze store performance and report current business trends to cover all aspects of the business.
• Collaborate with P&C Partners (HR/OD), Payroll and Store Operations while adhering to and following all company policies and procedures.
• Participate in annual Loss Prevention audit and ensure inventory integrity with shrinkage to meet company target.
• Accountable for accurate inventory flow.
• Responsible for maintaining store merchandising, visual standards and presentation.
• Performs other related duties and assignments as required.

• Monthly Store Bonus Incentives
• Annual Company Bonus Plan
• Employee Stock Ownership Plan
• 401(K)
• Paid Time Off
• Comprehensive Health Insurance for full-time employees (medical, dental, life ins, etc.)
• Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)
• Uniform Allowance
• Employee and Friends & Family discount