Cafe Attendant

Cafe Attendant

- Job Description

Primary Responsibilities:

• Operate the cash register and process customer transactions accurately
• Prepare and process service tags accurately
• Handle paperwork and administrative tasks
• Clean and maintain equipment (coffee machines, food warmers, etc.)
• Follow food safety and handling procedures
• Ensure compliance with health and safety standards

• Conduct frequent lobby and lounge checks (every 15-30 minutes) to maintain cleanliness, organization, and product availability
• Clean and organize all areas, including floors, shelves, cafe tables/booths, counters, and guest waiting areas.
• Stock and merchandise products, including snacks, beverages, and supplies
• Monitor and replenish self-service beverage bars and high-traffic areas throughout the shift
• Maintain organization of storage areas
• Ensure product displays are fully stocked and properly faced

• Provide friendly, professional customer service at all times
• Assist customers with locating products and answering questions
• Proactively monitor customer needs and address concerns during lobby inspections
• Maintain a welcoming environment

• Stand for extended periods
• Lift and carry products (up to 40-pound weight)
• Perform repetitive tasks in a fast-paced retail environment
• Work flexible hours, including evenings, weekends, and holidays
• Multi-task effectively while managing multiple priorities

Required Skills:

Exceptional customer service, attention to detail, reliability, and ability to maintain store standards while managing multiple simultaneous tasks. Regular lobby monitoring and customer engagement are critical priorities.