Sales Associate Job Tucson area,Arizona USA,Retail

Overview

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident, and effortless style, whether dressing for work, everyday, or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guide shops, and online at and

About Express

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident, and effortless style. Whether dressing for work, everyday, or special occasions, Express ensures you look and feel your best, wherever life takes you.

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the online store at , and the Express mobile app.

Store Name: Tucson Premium

Responsibilities

Express is seeking a Retail Sales Associate to join our team.

The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with tasks such as stocking, cleaning, and folding merchandise.

Key Responsibilities

Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting.

Follow company policies and procedures to ensure the safety of all associates and customers.

Assist with product launch changes according to company SOP.

Provide a great customer experience.

Deliver on all aspects of the customer experience model.

Process transactions quickly and accurately to reduce customer wait time.

Resolve customer service issues positively, determine resolution or escalate, and communicate issues and resolutions to Store Management.

Drive credit and loyalty programs by explaining benefits and encouraging participation.

Perform other duties as directed by your supervisor.

Required Experience & Qualifications

High School diploma or equivalent
0-2 years of relevant experience, minimum 6 months
Proficient with technology (iPad, registers)
Availability including nights, weekends, and non-business hours
Meet physical requirements

Critical Skills & Attributes

Previous retail experience preferred
Customer service skills and ability to interact effectively with customers
Strong verbal and written communication skills
Teamwork and collaboration skills

Benefits and Compensation

PHOENIX offers benefits including:

Medical, pharmacy, dental, and vision coverage
401(k) and Roth 401(k) with company match
Merchandise discount
Paid Time Off
Parental leave

Part-time associates may also access insurance options through LIG Solutions, paid sick leave, public health emergency leave, and participate in the 401(k) plan. Additional voluntary benefits are available through You Decide. Compensation depends on various factors including location, education, skills, and experience.

If you'd like to learn more about the California Consumer Privacy Act, .

PHOENIX is an equal opportunity employer. We do not discriminate based on protected characteristics and only hire individuals authorized to work in the U.S. We provide reasonable accommodations for individuals with disabilities. For accommodation requests, call and say 'Associate Relations' or email A

Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters without a signed agreement and HR approval. We do not consider or pay third-party recruiters for hires without proper authorization.

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