Supervisor​/Server at Seis River

Overview

Join to apply for the Supervisor/Server at Seis River role at Seis Kitchen
. Supervisors work full-time, handling a mixture of serving shifts and Manager on Duty responsibilities. This role develops future full-time assistant managers. Seis Kitchen began as a food truck in 2012 and now operates three fast‑casual dining restaurants. We provide a great workplace with award‑winning food, fresh ingredients, exceptional service, free meals and discounts daily, development from within, and a work‑life balance.

We close on major holidays such as Easter, Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day.

• Greet and welcome guests in a friendly and efficient manner, ensuring a positive dining experience.
• Take and accurately input customer orders using the restaurant's POS system.
• Ensure timely and accurate delivery of food to tables, maintaining a high level of efficiency in a fast‑paced environment.
• Provide exceptional customer service by addressing any inquiries, dietary restrictions, or special requests from guests.
• Monitor and maintain cleanliness of tables, chairs, and the dining area, promptly clearing used dishes and utensils.
• Collaborate with kitchen and support staff to ensure smooth coordination of orders and minimize wait times.
• Handle cash and electronic transactions accurately, processing payments and returning change efficiently.
• Actively contribute to a team‑oriented atmosphere, supporting colleagues during busy periods and sharing responsibilities.
• Oversee daily restaurant operations, ensuring a smooth flow of service and adherence to established standards.
• Assume the role of manager on duty during assigned shifts, taking responsibility for staff management and decision‑making.
• Conduct pre‑shift briefings to communicate key information, such as menu updates, promotions, and operational expectations.
• Provide guidance and support to serving staff, fostering a positive and collaborative work environment.
• Assist in the training and development of new and existing team members, focusing on enhancing service skills and product knowledge.
• Monitor and enforce sanitation and safety standards, ensuring a clean and hygienic working environment.
• Handle customer concerns or issues promptly and professionally, striving to resolve problems to the satisfaction of guests.
• Collaborate with the management team to implement and reinforce operational policies and procedures.
• Act as a role model for exceptional customer service and efficiency, setting high standards for the team.

• Previous experience in a supervisory or leadership role within the restaurant industry.
• Strong organizational and multitasking abilities to manage both serving and managerial responsibilities.
• Excellent communication and interpersonal skills to lead and motivate a diverse team.
• Ability to make informed decisions and solve problems effectively in a fast‑paced environment.
• Willingness to work a flexible schedule, including evenings, and weekends.
• Commitment to personal and team development, with a goal of advancing to an assistant manager position.
• Ability to stand and walk for extended periods.
• Capable of lifting and carrying trays of food and beverages, and handling other items related to the restaurant, up to 50 pounds.
• Manual dexterity for handling administrative tasks, managing paperwork, and operating the POS system.
• Stamina to navigate between responsibilities, maintaining a high level of energy and focus.
• Flexibility to address physical demands associated with serving duties, including bending, stooping, and reaching.

Note:

The Supervisor role involves a combination of serving shifts and managerial duties, providing a developmental pathway for future full-time assistant manager positions.

Seniority Level: Entry level

Employment Type:

Full‑time

Job Function:
Customer Service

Industry: Food and Beverage Services