Food Service Associate II

Food Service Associate II

Job Category: Allied Health

Schedule: Full time

Shift: 1 - Day Shift

Performs all duties of a Food Services Associate I and a variety of moderately complex tasks related to food preparation, delivery, and service in retail and patient areas. Maintains sanitation of food preparation and serving areas.

• Adheres to TMC organizational and department specific safety, sanitation, confidentiality, standards of behavior and values of Compassion, Community, Dedication, and Integrity.
• Exhibits excellence in customer service through appropriate attitude and interaction with visitors and staff.
• Forwards customer suggestions to supervisors as well as makes suggestions about new items that would improve customer satisfaction and sales.
• Prepares or serves items per customers’ order in a courteous and efficient manner while adhering to portion control standards and all other department standards.
• Receives payment for food and drinks from visitors and staff; operates cash register; returns proper change when required.
• Balances the cash drawer daily; adheres to departmental and hospital cash handling policies.
• Accurately portions individual servings of entrees, starches, vegetables and other side dishes to patients and customers.
• Ensures that all serving equipment and utensils are inspected and maintained for cleanliness and proper operation.
• Ensures that required sanitary levels are maintained throughout the food holding and serving process.
• Stores, labels, and dates food products appropriately. Prepares, loads, transports, and cleans food carts.
• Performs related duties as assigned.

EDUCATION: High school diploma or GED; or an equivalent combination of relevant education and experience.

EXPERIENCE: At least 6 months of food service experience. Prior cashier experience preferred.

LICENSURE OR CERTIFICATION: None required.

• Knowledge of food service preparation, delivery/service, clean up/storage and cashier operations.
• Skills in communicating in a polite and respectful way with patients, staff and visitors.
• Skills in following directions and paying attention to details.
• Ability to read, print and speak simple sentences in English.
• Ability to add and subtract two-digit numbers.
• Ability to read a clock and accurately document time.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.