Registered Nurse RN Clinical Services Manager Home Health

Primary City/State:

Tucson, Arizona

Home Care Team-Tucson

Day

Nursing

Help lead health care into the future. Make real change in health care with the freedom to innovate and highly trained staff to execute your vision. Apply today to join the Banner Health leadership team.

This leadership role requires a minimum of 2+ years in a supervisory capacity with strong organizational and time management skills. The ideal candidate will bring regulatory knowledge including Medicare/Medicaid regulations, OASIS documentation and assessment, and state home health licensing requirements. While not mandatory, we highly value candidates with Case Manager Certification, wound care or ostomy certification (CWCN, WOCN), experience with Homecare Homebase EMR, Quality Improvement background, and a demonstrated ability to mentor and develop clinical staff.

Understanding of reimbursement models and documentation requirements is essential.

Your day-to-day responsibilities will encompass supervising and supporting clinical staff, reviewing documentation, triaging patient phone calls, and serving as a clinical resource for complex cases and escalated issues. You'll lead quality assurance and performance improvement initiatives, drive key metrics, and manage all aspects of staff development including hiring, interviewing, onboarding, education, and performance evaluations. Additionally, you'll optimize EMR workflows, oversee staffing levels, capacity and productivity metrics, and skillfully de-escalate patient and staff concerns.

You'll enjoy autonomy in decision-making while having access to Banner's extensive infrastructure, comprehensive training programs, and clinical resources. The role provides clear pathways for career advancement, a supportive leadership team, and the chance to mentor the next generation of home health professionals. Our agency is experiencing year-over-year growth and is becoming the preferred provider in our community. You'll work alongside a wonderful group of dedicated clinicians and staff, serve a diverse patient population, and benefit from the stability and comprehensive benefits package that comes with being part of Banner Health's mission-driven organization.

• Full Time/ 40 Hours
• Monday
  - Friday
• 8:00am-5:00pm

Ranked in the top 25 percent of all home care agencies in the United States, Banner Home Care is the largest nonprofit, free-standing home care agency in Arizona. We provide intermittent health care for patients of all ages in the comfort of their home. Our home care team is experienced, compassionate and professional, and the results prove that Banner Home Care measures better than the national and Arizona average in almost all Medicare Quality Compare patient satisfaction results.

This position provides supervision and support of clinical operations, staff, and patients. Manages finances and personnel to ensure appropriate allocation of resources in providing quality patient care.