Housing Specialist

Job Summary

Job Summary The Housing Specialist, under the direct supervision of the Program Manager, oversees and manages rental units for the Pascua Yaqui Tribe Housing Department. This role involves providing professional housing assistance and working collaboratively to serve applicants, community members, and program participants.

Job Summary The Housing Specialist, under the direct supervision of the Program Manager, oversees and manages rental units for the Pascua Yaqui Tribe Housing Department. This role involves providing professional housing assistance and working collaboratively to serve applicants, community members, and program participants.

Key responsibilities include ensuring compliance with funding agencies and adhering to Tribal, state, and federal laws, as well as Housing policies and procedures. Duties encompass lease administration, managing client payments and records, conducting move-in and move-out processes, inspecting units, and coordinating with maintenance for repairs and construction.

• Accept and process applications by verifying eligibility and suitability for housing.
• Accept and process applications by verifying eligibility across all programs offered by Housing.
• Maintain a high level of customer service by responding to resident inquiries and concerns in a timely manner.
• Effectively communicate with residents, co-workers, vendors, and other clients.
• Adhere to all Housing policies and procedures.
• Assist in the development and implementation of community activities and events.
• Handle all aspects of lease renewals and move-in and move-outs.
• Process interim and annual certification for changes in household composition and rent calculations.
• Maintain and monitor processes with tenants/home buyers on general notices, delinquent notices, termination notices and unlawful detainer of units.
• Enforce the provisions of the Housing Department’s Collection and Eviction Policy against delinquent residents.
• Make recommendations on cases to be pursued through the tribal court; work with the Housing Authority’s Attorney to prepare cases for court proceedings and tribal (if necessary). May include representing the Housing Department in court cases of minor complexity such as eviction of tenants.
• Schedule the preparation of units for new residents, including cleaning and making necessary repairs.
• Develop and complete pre- and post-occupancy training for tenants/home buyers.
• Ensure resident files are adequately maintained for audits and management reviews.
• Able to plan and monitor the department's budget and tenant accounts receivable. Pursue repayment of amounts owed by telephone, by mail, and in person in compliance with established procedures.
• Prepare monthly reports (or special reports) on occupancy issues for the department manager.
• Ability to learn, interpret and apply rules, regulations, and requirements for grants.
• Attend meetings/conferences with local agencies, civic organizations, and HUD as needed.
• Ensure timely submission of all documents required by the program (e.g., forms HUD-50058, HUD-51234m etc.).
• Perform other duties of a similar nature or level as requested by supervisor or director.

• Required Knowledge, Skills, and Abilities
• Assist with housing policies and procedures compliance.
• Report writing techniques.
• Investigation methods and principles.
• Customer service principles.
• HUD regulations, program requirements, policies and procedures.
• Federal guidelines and requirements.
• Problems and concerns of low-income individuals.
• Yaqui culture, customs, resources and traditions and/or a willingness to learn.

• Analyze problems and develop recommendations for feasible, effective solutions.
• Analyze delinquent account problems and develop recommendations for feasible, effective solutions.
• Apply and explain applicable laws, codes, regulations, policies and/or procedures.
• Deal effectively with residents on occupancy matters.
• Exercise judgment in prioritizing and scheduling record keeping activities.
• Organize and complete the internal processes of record keeping.
• Operate a variety of office equipment, including a computer and related software…