Assistant Director of Admissions

Overview

Unitek Learning is a leading healthcare education organization whose family of schools helps thousands of students launch and accelerate their careers each year. The company offers a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

Job Title: Assistant Director of Admissions

• Under the supervision of the Director of Admissions, ensure the Admissions team meets pre-set goals and performance standards for campus success.
• Assist in monitoring employee staffing levels, lead flow, planning and implementing local area marketing initiatives, and monitoring High School lead generation activity.
• Ensure compliance standards are met and policies are adhered to.
• Recruit, train, supervise, motivate, and evaluate Admissions Representatives and support staff.
• Evaluate phone calls and interviews biweekly/monthly; conduct Professional Standards evaluations quarterly and perform annual/semi-annual performance reviews for Admissions staff.
• Provide feedback and coaching by observing interviews and listening to calls; ensure accurate lead entry and proper call handling by front desk (within 72 hours).
• Maintain activity and run-rate boards; conduct Y-Connect trainings with Admissions Reps on the floor.
• Arrange staffing schedules to ensure full coverage for inbound leads during hours of operation.
• Monitor and respond to public reviews and mystery shops; track and report progress toward start goals.
• Coach and develop Admissions Representatives identified as potential leaders for future admissions director roles.
• Collaborate with the Financial Aid department to hold STITCH/GAP meetings to maintain excellent customer service and interview-to-start performance.
• Work with campus Executives and Regional Directors to assess whether admissions policies and procedures meet campus goals.
• Plan and conduct campus-based events (e.g., open houses, orientations).
• Lead daily standups and weekly team meetings to review progress toward goals, policies, procedures, and best practices.
• Correspond with prospective students, applicants, and others seeking information on admissions standards.
• Provide input for budgets, training meetings, and campus facilities; ensure business professional dress code is followed by Admissions staff (Monday–Friday).
• Complete other projects and duties as assigned.
• Demonstrate high integrity, numerical and analytical ability, reliability, and strong leadership presence in a student-facing department.
• Provide guidance throughout the admissions process; maintain high energy and a collaborative, team-oriented approach.
• Familiarity with CRM systems and SMS systems, Campus Vue; proficient in MS Office; strong verbal and written communication skills.

• Minimum of four years of direct enrollment management experience with a proven admissions track record.
• Demonstrated proficiency with enrollment management practices; bachelor’s degree preferred.
• Strong organizational, leadership, development, and implementation skills.
• Ability to multi-task with excellent written and verbal communication; ability to engage effectively with individuals from diverse socio-economic and multi-cultural backgrounds; ethical conduct required.

We Offer:

• Medical, Dental, and Vision insurance starting the 1st of the month following 30 days of employment.
• Two weeks of vacation per year, increasing with years of service.
• 12 paid holidays and 2 floating holidays.
• 401(k) with company match.
• Company-paid life insurance at 1x annual salary.
• Leadership development and training for career advancement.
• Tuition assistance and forgiveness for you and your family up to 100% depending on program.