Operations Supervisor

MHI RJ Aviation Group (MHIRJ) is the merging of two important heritages:
Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry.

We’re hiring a Operations Supervisor to help drive our continued success!

MHIRJ’s network of service centers, support offices and parts depots are positioned in important aviation hubs in the U.S. The Operations Supervisor is responsible for the daily and overall operations of the aircraft maintenance department to include safety, schedules, personnel and quality. Additionally, they will supervise the performance of maintenance ensuring work is performed in accordance with Repair Station / Quality Manual / Site Operating Procedures and FARs.

• Supervising assigned aircraft maintenance employees.
• Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing.
• Responsible for coordinating unscheduled aircraft maintenance and work performed at a location other than the Repair stations fixed location.
• Ensure regular established safety/security audits are conducted and discrepancies are addressed.
• Oversee and manage the resources to maximize productivity and minimize DOI.
• Submit requests as required for engineering support (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines.
• May be required to act on behalf of Customer Project Manager during absence.
• May be required to support UMT, including, for example, coordination of tooling and parts, scheduling personnel, and aircraft return-to-service.
• Administer team related policies & procedures.
• Coordinate technical shop floor issues, such as engineering, specialized tooling requirements, etc.
• Perform supervisory responsibilities for assigned employees and area(s) for but not limited to:
• Time keeping; ensure employee hours are accurate and track attendance.
• Approve timecards, employee leave and vacation requests.
• Performance management program and 30/60/90-day reviews
• Opportunity for professional development and training
• Personnel decisions around hiring, disciplinary issues, salary adjustments
• Facilitate DMM meetings with all departments & shops.
• Monitor housing and facilities for compliance with 14 CFR 145.103 and report any insufficiency.
• Identify and communicate best practices & champion continuous improvement initiatives

• Minimum of 3 years’ experience performing aircraft heavy/line maintenance.
• Minimum of 2 years leadership / supervisory / lead experience – preferably within aircraft maintenance.
• Possess an A&P license or otherwise appropriately certificated under FAR part 65.
• Working knowledge of applicable Federal Aviation Regulations, for example: part 91, 121, 135, and 145
• Working knowledge of aircraft maintenance inspection programs for jet aircraft
• Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace, safety and environmental aspects of aircraft maintenance operations.
• Customer service mindset and approach with communications (verbal & written) and when needing to defuse situations with internal and external customers.
• Demonstrated leadership and coaching skills; able to develop people / team.
• You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting.
• Intermediate PC computer skills:
  Word, Excel, PowerPoint, Outlook, and web-based applications used to manage the maintenance work.
• Associate or bachelor’s degree is preferred.
• Experience in project management is preferred.
• Working knowledge of ISO/OHSAS management system and resources is preferred.
• Enjoy working on commercial aircraft, growing professionally and being part of a team passionate about CRJs.
• Must be comfortable with shift work; we…