Urban English Linguist - Nationwide

Urban English Linguist

Location:

Nationwide

Security Clearance:
Public Trust

Schedule:

As needed part‑time essential services position; requires day/night shifts, weekends, holidays. Non‑exempt, eligible for overtime.

Hourly: $28.73/hr

When you make the decision to join KACE, you are choosing to work alongside talented professionals that have one thing in common: the passion to make a difference! KACE employees bring their diverse talents and experiences to work on critical projects that help shape the nation’s safety, security, and quality of life. The desire to have a career that is purposeful and forward‑thinking is woven into every KACE employee.

Join KACE and make a difference.

Our linguists are responsible for performing real‑time transcriptions of sensitive material from Urban English to English; collecting, analyzing, identifying, and decoding colloquialisms and slang terms; extracting pertinent information and communicating that information to law‑enforcement agents. The linguist will transcribe source documents and recordings from storage media, including but not limited to audio cassettes, videocassettes, or digital media.

• Listen to oral and written intercepts or pre‑recorded communications in Urban English and provide verbal and written synopsis and transcriptions as applicable per project.
• Relate all pertinent information to the client when supporting a live project.
• Contribute to a master‑list of slang words and codes used by a particular group/organization for the duration of the project/case.
• Maintain a voice library for the duration of the project.
• Transcribe and translate pertinent calls and documents as assigned by the supervisor.
• Produce court‑ready transcriptions of pertinent calls, chats, and documents, following the required format.
• Use the various reference tools created during the project.
• Transcribe a minimum of 16 minutes of recorded conversation in an 8‑hour day.
• Operate specialized software equipment provided by the government, including JSI voice box, Pen‑link, Comverse, and other communication‑collection equipment used at the assigned site.
• Maintain a daily log of productivity.
• Perform related duties as assigned, within the scope of practice.

• Bachelor’s degree AND three (3) years’ experience in a professional setting, OR Associate degree AND five (5) years’ experience, OR High School Diploma AND seven (7) years of experience.
• Minimum of one (1) year of transcription experience in the required language.
• Select applicants will be subject to a government background investigation and may need to meet eligibility requirements to access classified information.
• Must be a U.S. citizen or legal permanent resident.
• Knowledge of source‑language colloquial terms and expressions.
• Knowledgeable in SMS language, social media, and Webchat.
• Demonstrates excellent verbal and written skills in the target language, with correct and accurate grammar, punctuation, and spelling.
• Must be able to meet contract requirement of a score of 3 or better on a third‑party Language Assessment (Listening/Speaking/Reading/Writing) in English.
• Must possess strong computer skills in MS Office, including Word, Excel, PowerPoint, and Outlook.
• Must work well under pressure, in a fast‑paced environment, and communicate effectively with management and law‑enforcement personnel.
• Must prioritize tasks, have effective time‑management skills, meet stringent deadlines, balance multiple tasks, and work in a team environment.
• Take technical direction and feedback from various sources.
• Type 45 words per minute.

Applicants selected may be subject to a government background investigation and may be required to meet the following conditions of employment:

• Ability to obtain and maintain a security clearance.
• Favorable credit check for all cleared positions.
• Successfully pass a background investigation, medical and drug screen.
• U.S. citizen.
• Permanent resident who has lived in the U.S. for the past 3 of 5 years.

• Standing/Walking/Mobility:
  Must have mobility to attend meetings with other managers and…