IT Business Analyst

Position: IT Business Analyst I
IT Business Analyst I

Posting Number
req
25233

Department
Campus IT Services

Department Website Link

Location
Tucson Campus

Address
Tucson, AZ USA

Position Highlights

The University of Arizona Specialized IT Service team supporting Intercollegiate Athletics is seeking an IT Business Analyst to support and enhance the technology systems that empower our student-athletes, coaches, and administrative staff. This role plays a critical part in translating Athletics business needs into effective, user-focused IT solutions that support competitive success, operational excellence, and compliance within a dynamic collegiate athletics environment-focused IT solutions that support competitive success, operational excellence, and compliance within a dynamic collegiate athletics environment.

Working closely with Athletics stakeholders and central IT partners, the IT Business Analyst will assist in gathering and documenting requirements, analyzing workflows, and supporting the implementation and improvement of systems that span areas such as recruiting, compliance, academic support, facilities, ticketing, and student-athlete services. functional collaboration in a high visibility, deadline driven setting.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please .

Duties & Responsibilities

• Collaborate with Athletics administrators, coaches, and staff to gather information, identify opportunities, document, and analyze business requirements related to technology systems, processes, and applications.
• Serve as a liaison between Athletics stakeholders and Enterprise IT teams to ensure operational needs are clearly understood, communicated, and supported.
• Assist in analyzing existing Athletics workflows and business processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
• Collaborate with IT teams to design, recommend, and support technology solutions that enhance operational efficiency, effectiveness, and compliance.
• Develop and maintain documentation including business requirements, process flows, and end user guidelines.
• Facilitate clear and consistent communication between stakeholders and technical teams regarding project goals, timelines, and deliverables.
• Participate in system testing and quality assurance activities to ensure solutions meet defined requirements and quality standards.
• Support system implementations and updates by coordinating user training and providing end-user support during and after deployments.
• Cross-train with other Athletics IT staff to develop familiarity with multiple systems, processes, and support functions.
• Provide backup support to ensure continuity of Athletics IT operations during staff absences, peak periods, or critical events.
• Additional duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of workflows and business processes.
• Ability to develop and maintain documentation.
• Ability to collaborate with multiple departments across the university.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through experience required.
• 1 year of relevant work experience is required.

Preferred Qualifications

FLSA
Exempt

Full Time/Part Time
Full Time

Number of Hours Worked per Week
40

Job FTE
1.0

Work Calendar
Fiscal

Job Category
Information Technology

Benefits Eligible
Yes - Full Benefits

Rate of Pay
$59,404 - $74,254

Compensation Type
salary at 1.0 full-time equivalency (FTE)

Grade
8

Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level
PC1

Job Family
IT Business Analysis

Job Function
Information Technology

Type of criminal background check required:
Name-based criminal background check (non-security…