Technical Support Engineer — CJIS‑Savvy ‑Call
Job in
Tucson, Pima County, Arizona, 85718, USA
Listed on 2026-03-01
Listing for:
SoundThinking
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A technology solutions company based in Tucson, Arizona, is seeking a dedicated professional for a technical support role. Responsibilities include troubleshooting customer issues, providing effective support, and managing Help Desk tickets. The ideal candidate has over 5 years of experience in customer service, exceptional communication skills, and the ability to work on multiple issues concurrently. A background in law records solutions and knowledge of CRM systems like Salesforce or JIRA is preferred.
Availability for an on-call rotation and swing-shift schedule is required.
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