Land Mobile Radio System Analyst

Job Description Summary Department - Pima County Wireless Integrated Network (PCWIN)

Job Description

OPEN UNTIL FILLED

Job Type: Classified

Job Classification: 5427 - Land Mobile Radio System Analyst I

Salary Grade: 13

Pay Range

Hiring Range: $60,507 - $72,612 Annually

Pay Range: $60,507 - $84,718 Annually

Range Explanation

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
• Pay Range is the entire compensation range for the position.

The first review of applications will be on 02/27/2026.

The PCWIN is one of the largest regional public safety communications cooperatives in the State of Arizona. Over seventy public safety and public service agencies from all levels of local, county, state, and federal jurisdictions use PCWIN for critical public safety communications. The PCWIN radio system is operated and maintained by the PCWIN Department, which is comprised of infrastructure and subscriber teams and administrative staff.

These teams work cohesively to maintain the day-to-day operations of the system and subscriber radios. As a Land Mobile Radio Systems Analyst I, you will be part of the PCWIN Subscriber Team. In this position, you will maintain, troubleshoot, and program subscriber radios, including annual RF calibrations and firmware updates. The PCWIN subscriber team utilizes PC applications such as Motorola CPS, Motion Deck, and MS Office, along with various RF test equipment such as RF analyzers, watt meters, multimeters, battery testers, etc.,

to troubleshoot radio subscriber issues.

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s needs and will be communicated to the applicant or incumbent by the supervisor.

• Configures, deploys, maintains, and troubleshoots public safety radio systems, software, management platforms, and supporting infrastructure to ensure continuous system reliability;
• Supports daily operations, monitoring, and performance of the PCWIN Land Mobile Radio (LMR) system using network management and diagnostic tools;
• Troubleshoots and resolves complex radio, software, and hardware issues, escalating advanced root-cause problems to senior LMR Systems Analyst staff as needed;
• Installs, configures, programs, and repairs mobile and portable radios in public safety vehicles and facilities, including police, fire, and emergency medical units;
• Configures and maintains custom servers, radio programming environments, and diagnostic software used for radio management and troubleshooting;
• Provides technical support and guidance to users by answering inquiries, interpreting technical documentation, and conducting Motorola Radio Service Software (MRSS) diagnostics;
• Manages and maintains radio system databases, including SQL-based records, asset data, and coordination with vendors on upgrades and configurations;
• Maintains accurate work orders, asset records, inventory, and workflow documentation using ticket management and related asset management systems;
• Coordinates communications projects by identifying equipment requirements, installation locations, construction needs, and monitoring changes, costs, and payments;
• Acts as a liaison with county departments, external agencies, vendors, and contractors to coordinate communications system operations and improvements;
• Develops, updates, and maintains technical documentation, procedures, manuals, and training materials, and provides user training on radio hardware and software.

Associate’s degree from an accredited college, university, or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely related field as determined by the appointing authority at the time of…