Desktop Technician

The Desktop Technician is responsible for configuring and installing tribal computer hardware and operating software, troubleshooting computer hardware, and LAN connectivity problems.

• Know-how to diagnose, troubleshoot and repair computers;
• Local Area Network environment;
• Current computing hardware and Windows desktop operating software configurations;
• Hardware and software system installations and repairs;
• Yaqui culture, customs, resources and traditions and/or a willingness to learn.

• Analysis and critical thinking;
• Evaluate new hardware and software technologies;
• Troubleshoot technical problems;
• Determine component failures and order the replacement parts;
• Communicate technical information to a non-technical audience;
• Follow written and verbal instructions;
• Handle multiple tasks and meet deadlines;
• Operate a variety of office equipment, including a computer and related software applications;
• Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. Have ability to sufficiently exchange or convey information and receive verbal and written work instructions.

Associate of Science Degree in Computer Information Systems or certificate from an accredited technical computer school with one (1) year experience in the computer field; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

• A+ Certification preferred.

• Must possess and maintain a valid Arizona Driver's License;
• This position will require the incumbent to work non-traditional hours, nights, and weekends;
• Must have a current Homeland Security Background Check or be able to obtain one within ninety (90) days of hire. Failure to maintain a current Homeland Security Background Clearance will result in termination.