Simulation Operations Specialist

College of Nursing Simulation Operations Specialist

The College of Nursing Simulation Operations Specialist collaborates with the Simulation Innovations and Mentoring Services team to design, develop, implement, and maintain technology solutions to support the educational, operational, and research needs of the nursing simulation centers. The role provides expertise in technology strategy, policies, plans, architecture, deployment, and maintenance of simulation center applications, simulation systems, and hardware infrastructure to ensure secure, reliable, and effective learning experiences.

Additionally, supports end‑user services, including training and technical assistance, to optimize the integration of advanced simulation technologies in clinical education.

• Coordinate simulation center activities, manage resources, and optimize session planning through advanced scheduling and simulation management platforms.
• Oversee day‑to‑day operations of XR equipment, patient simulators, task trainers, and multimedia peripherals, including setup, configuration, and tear‑down.
• Maintain and administer center management systems for recording, data collection, permissions, scheduling, event oversight, and AV coordination.
• Establish and uphold policies and procedures for simulation equipment use, security, and maintenance, collaborating with UITS on network management, security, and disaster recovery.

• Perform routine maintenance, audits, and troubleshooting for patient simulators, XR devices, AV systems, and associated multimedia peripherals.
• Develop and execute preventative maintenance plans, including emergency repairs, and coordinate with vendors for repairs, upgrades, and loaner equipment.
• Control patient simulators during training sessions, providing technical assistance to facilitators and learners.
• Manage hardware/software upgrades, version control, compatibility, and security for all simulation equipment.

• Provide orientations, technical guidance, and specialized training in simulation technologies to simulation team, nursing faculty, and students.
• Collaborate with simulation and instructional design teams to maximize the use of simulation technology in curricula and research.

• Provide comprehensive AV support, managing live streaming, recording, video production, and multimedia system integration.
• Partner with AV service providers for system tuning, repairs, and enhancements, ensuring optimal performance and readiness for simulation activities.
• Oversee XR devices, ensuring VR and AR equipment is updated and fully functional.

• Conduct research and evaluate advancements in medical simulation technologies, XR applications, and educational tools, recommending upgrades and new technology.
• Develop and program complex simulation scenarios, including configuring manikins and standardized patient protocols.
• Maintain a knowledge base of simulation technologies and document best practices for equipment use, troubleshooting, and integration.

• Strong analytical and problem‑solving skills.
• Solid leadership skills, initiative, and self‑direction.
• Excellent written and verbal communication skills, with the ability to plan, organize and coordinate operations in a fast‑paced, complex environment.
• Superior organizational skills with a focus on detail and the ability to work independently.
• Ability to establish, maintain, and sustain positive, professional working relationships internally and cross‑functionally.

• Bachelor’s degree or equivalent advanced learning attained through professional‑level experience required.
• Minimum of 5 years of relevant work experience, or equivalent combination of education and work experience.

• Certified Healthcare Simulation Operations Specialists (CHSOS).
• Master’s degree in computer science or related field.
• Working knowledge of current human patient simulators and simulation/audiovisual platforms, including Laerdal and Elevate Healthcare.
• 1 year of…