Housekeeping Houseperson

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Essential Functions and Responsibilities

* Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards

* Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.

* Follow and adhere to all policies and procedures as set forth by the Housekeeping Department

* Follows proper etiquette when communicating over the radio

* Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio

* Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts

* Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways

* Handle guests with excellent guest relations skills

* Clean back-of-the-house windows as needed

* Vacuum guest hallways daily

* Use proper chemicals when cleaning as described by the department's procedures

* Attend all departmental meetings as scheduled

* Perform all duties in a timely and efficient manner

* Maintain linen closets clean, stock and organize

* Bring trash to compactor at the end of the day

* Responsible for washing guest room glassware and delivered to linen closets

* Responsible for bringing dirty glassware to housekeeping at the end of the shift

* Perform all other duties as directed by management that are consistent with the policies and procedures of the company

* Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance

* Is polite, friendly, and helpful to the guests, management, and fellow team members

* Attends all appropriate hotel meetings and training sessions

* Maintains cleanliness and excellent condition of equipment, and work area

* Executes emergency procedures in accordance with hotel standards

* Complies with safety regulations and procedures

* Complies with hotel policies and rules

* Recycles whenever possible

* Remains current with hotel information and changes

Supportive Functions and Responsibilities

* Promotes and applies teamwork skills at all times

* Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

* Complies with hotel uniform and grooming standards

Qualifications

* Previous experience an asset

* Able to work as part of a dynamic quality-driven team

* Basic English language skills

* Requires extensive standing, walking, lifting and bending

* Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift

* Able to work a flexible schedule, including weekends and holidays

* Must be customer-service orientated and have excellent hospitality skills

Physical Demands

It is required by this position that one will be:

* On their feet over 2/3 of the time

* Walking over 2/3 of the time

* Using hands to handle, feel or point over 2/3 of the time

* Stooping, kneeling, crouching, crawling 1/3 of the time

* Using their listening and communication skills 2/3 of the time.

* Able to push, pull, and carry 150 lbs

There are special vision requirements that we ask for and they are:

* Close vision (clear vision at 20 inches or less)

* Distance vision (clear vision at 20 feet or more)

* Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)

* Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)