Program Supervisor

Join to apply for the Program Supervisor - Wallien Ridge - Tucson, AZ role at Sevita

Hourly rate: $20/Hour

• Position Type:
  Full-time, non-exempt, hourly supervisor role.
• Scope of Role:
  Supervises a single program or unit, typically supporting 4‑8 individuals in residential settings or 10‑15 individuals in periodic, vocational or day programs. Duties are split between direct support, program activities, and supervision.
• Key Responsibilities:
  
  Supervise Direct Support Professionals, oversee day‑to‑day operations, implement person‑centered plans, manage health care, customer engagement, regulatory compliance, and physical environment oversight. Generally works 8‑16 flexible hours per week in a supervisory capacity and provides direct support for the remaining hours.

• Direct Support:
  Works scheduled shifts as a direct support professional.
• Records:
  Documents as required; reviews individual records, billing and other program documentation daily for accuracy and completion.
• Program Planning:
  Assists the Program Director in developing individual program plans; trains and monitors implementation.
• Team Meetings:
  Attends and assists with routine progress meetings.
• Compliance:
  Assists the Program Director in maintaining licensing compliance; implements Sevita compliance plan; manages individual rights implementation.
• Management of Individuals’ Assets:
  Assures safety of individual funds and property; monitors spending and reconciles financial accounts monthly.
• Incidents:
  Documents incident reports; submits initial reports to the Program Director.
• Billing and Utilization:
  Compiles census or attendance information; reviews data, attests to accuracy, and submits accurate data to the appropriate billing authority.

• General Health Care:
  Monitors health, documents, and communicates with medical professionals.
• Appointments:
  Schedules or assists with scheduling health care appointments; accompanies individuals as needed.
• Medications:
  Accurately administers or supports self‑administration, documents delivery, reviews medication documentation, and maintains medication security.
• Medical Supplies and Equipment:
  Purchases and maintains supplies and equipment in consultation with the Program Director.
• Dietary Planning:
  Develops menus based on individual diets and preferences;, overseeing purchasing and food service consistent with plans.

• Communications:
  Maintains professional relations with individuals, families, case managers and other stakeholders.
• Customer Service:
  Implements Sevita Customer Service Standards; trains associates.

• Recruitment and Hiring:
  Assists with recruitment; interviews and hires DSPs.
• Employee Scheduling:
  Populates and maintains schedules to ensure coverage and minimize overtime.
• Training:
  Assists onboarding and delivers ongoing training concerning individuals served and program policies.
• Evaluation:
  Prepares and conducts annual evaluations for DSPs in consultation with the Program Director.
• Discipline and Termination:
  Coaches employees; may remove or recommend removal of employees in emergency situations.
• Employee Safety:
  Responsible for employee safety and workers’ compensation within the program.
• Management:
  May assist or lead monthly program meetings for DSPs.

• Purchasing:
  Purchases food, household and office supplies; monitors credit card statements and invoices.
• Individuals’ Served Funds Management:
  Secures and safeguards individuals’ funds; updates ledgers and maintains receipts.
• Billing and Utilization:
  Reviews census, attendance and other documentation for billing accuracy.
• Staffing:
  Monitors staffing hours for budgetary compliance.

• Census Capture:
  Captures daily census accurately.
• Census Performance:
  Understands census measurement and performance; escalates potential service disruptions.
• Placements:
  Supports location preparations for expected placements.

• Vehicles:
  Inspects vehicles monthly; ensures safety and maintenance.
• Living Environment:
  Monitors housekeeping, lawn and yard care; maintains a safe environment.
• Maintenance and Repair:
  Arranges and monitors minor repairs; ensures safety and equipment…