Care Coordinator - Tucson, AZ
Listed on 2026-02-01
-
Healthcare
Mental Health, Community Health
Overview
Campbell Avenue - Tucson, AZ 85719
Position Type:
Full Time
Job Shift:
Day Shift
Education Level:
Associate's Degree
Travel Percentage :
Up to 50%
Category:
Behavioral Health/Social Work
Terros Health is pleased to share an exciting and challenging opportunity for a Families FIRST - Care Coordinator in at our Campbell Ave Counseling Center in Tucson, AZ.
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.
The Families FIRST program at Terros Health assists families involved with the Department of Child Safety. Working as part of a team, the Care Coordinator will impact the lives of families trying to overcome the barrier of substance abuse to reach family reunification and self-sufficiency. This individual will work closely with DCS, the clinical team and other providers to coordinate and help families be successful in their DCS case plans.
Part of their responsibility is to provide monthly meetings to assure that goals are being set and achieved. They will also empower families by providing resources and skills to show stability in their homes. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.
Terros Health is hiring a Families FIRST - Care Coordinator at our Campbell Ave Counseling Center in Tucson, AZ.
Location: 3385 N Campbell Ave, Tucson, AZ 85719
Full-Time, Employed
Mon-Fri, 8:30am - 5:00pm
Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks/yr.)
Additional Language Differential Pay Available!
Position SummaryUnder Terros Health’s policies and professional requirements, with oversight from clinical staff, the Families FIRST Care Coordinator works closely with DCS, collaborative partners and other community resources to engage patients and streamline services to remove barriers, alleviate substance use and improve the prospect of family reunification. This position reports to the Manager of Care Coordination.
Duties- Upon assignment of a new patient, conducts activities as indicated on the “New Client Checklist,” as evidenced by documentation in the patient record.
- Completes a Short-Term Plan with assessed patients to ensure those needing AFF services have access to treatment within three (3) business days after completion of the assessment.
- Conducts a meeting or conference call with the Service Team (patient, family members, DCS worker, and other agencies providing services to the family) to discuss and finalize the Service Plan within 15 days of the comprehensive assessment.
- Schedules and conducts a monthly Service Plan review with the Service Team, to monitor progress, identify completed goals or significant changes, and updates the Service Plan quarterly for submission to the DCS Specialist.
- Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
- Participates at the Child & Family Team (CFT), Adult Recovery Team (ART), Team Decision Making (TDM) Meetings, Substance Exposed Newborn Safe Environment (SENSE) Meetings, and DCS/JOBS Case Plan Staffing’s.
- Multiple medical plans - including a no premium plan for employees and their families
- Multiple dental plans - including orthodontia
- Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
- 4 Weeks of paid time off in the first year
- Wellness program
- Pet Insurance
- Group life and disability insurance
- Employee Assistance Program for the Whole Family
- Personal and family mental and physical health access
- Professional growth & development - including scholarships, clinical supervision, and CEUs
- Tuition discounts with GCU and The University of Phoenix
- Working Advantage - Employee perks and discounts
- Gym memberships
- Car rentals
- Flights, hotels, movies…
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