Front Desk Patient Financial Services Pediatrics

Front Desk Patient Financial Services Pediatrics page is loaded## Front Desk Patient Financial Services Pediatrics locations:
BUMG Wilmot Children's Multispecialty Services (535 N Wilmot Rd, Suite 101) time type:
Full time posted on:
Posted Todayjob requisition :
R4425761
** Primary City/State:
** Tucson, Arizona
** Department Name:
** PPA-Wilmot-Clinic
*
* Work Shift:

** Day
* * Job Category:
** Revenue Cycle Additional

Job Description You have a place in the health care industry.  There’s more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you’re looking to leverage your abilities – you belong at Banner Health.  Apply today.

As the front face of the clinic office, you will greet and provide customer service to patients and families.  Perform registration and assist in the check in process assisting with forms, intakes, scheduling,  and insurance cards.  In this role you will assist with answering phones and taking messages as well as calculate and collect patient payments according to insurance verification and benefits.
*
* Location:

**** 535 N Wilmot Rd, Ste 101
**** Tucson, AZ
***
* Hours:

**** Hours vary between 8:00-5:30
**** This is a 40 hour work week, 8 hours per day, Mon-Fri
** Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY  This position conducts registration, point of service collections and obtains authorizations and forms needed to maximize reimbursement. Document all facets of the registration process and meet accuracy goals as determined by management. Collect payments and meet regular collection targets as determined by management. Demonstrates the ability to collect payments, to resolve customer issues and provide excellent customer service. Perform financial counseling when appropriate.
CORE FUNCTIONS  
1. Performs pre-registration/registration processes, verifies eligibility and obtains authorizations, submits notifications and verifies authorizations for services. Verifies patient’s demographics and accurately inputs this information into A/D/T system, including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s). Obtains federally/state required information and all consents and documentation required by the patient’s insurance plan(s). Must be able to consistently meet monthly individual accuracy goal as determine by management.
2. Verifies and understands insurance benefits, Collects patient responsibility based on estimates at the time of service or during the pre-registration process. As assigned collection attempts may be made at the bedside. Must be able to consistently meet monthly individual collection target as determined by management.
3. May provide financial counseling to patients and their families. Explains company financial policies and provides information as to available resources. Assists patients with applying for Medicaid. Assists patients with completing all financial assistance programs (i.e.: basic financial assistance, enhanced financial assistance, prompt pay discount, loan program).
4. Acts as a liaison between the patient, the billing department, vendors, physician offices and the payor to enhance account receivables performance and meet payment collection goals, resolve outstanding issues and/or patient concerns and maximize service excellence.
5. Communicates with physicians, clinical and hospital staff, nursing and Health Information Management Services to resolve outstanding issues and/or patient concerns. Work to meet the patient’s needs in financial services.
6. Consistently meets monthly individual productivity goal as determined by management. Completes daily…