Eligibility Specialist

Overview

Location:

Tucson, AZ 85714 (Remote) (Training Onsite)

2 Months Contract to Hire
- Will convert to fulltime

This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients. The role involves interactive interviewing, fact gathering, and verification of application information to ensure accuracy and completeness. Specialists may be required to follow up with applicants multiple times to obtain necessary documentation or clarification.

• Review applications for public assistance programs and determine applicant and recipient eligibility
• Conduct interactive interviews to gather facts and required information
• Verify that application forms are completed correctly and review submitted information for accuracy
• Perform follow-up with applicants as needed to resolve discrepancies or obtain additional documentation
• Ensure compliance with program rules, policies, and procedures

• Training will last approximately 7 weeks
• Training is 100% in person
• Resources may be transitioned to full-time employment (FTE) after the training period
• Resource must be able to start on 2/9/2026 (expedited onboarding required)
• Must be comfortable working onsite
• Training
  
  Location:
  
  
• Phoenix, AZ 85015

• 2+ years of customer service experience
• Ability to work onsite and have reliable transportation

• High School Diploma

• Experience performing eligibility reviews