Closer; Refinance

Overview

Position Summary Responsible for coordinating all the steps of the loan closing and funding process and for managing a pipeline of a large volume of complex loans. Ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

• Responsible for a pipeline of a large volume of complex loans. Prioritizes loans in a timely and efficient manner and prepares CD by following established loan Depot procedures as published in Knowledge Depot.
• Manages pipeline by following communication flowcharts, communicating current status of loans requiring corrections and updates, and partnering with operational /sales partners to provide successful resolutions. Ensures loans are handled efficiently, independently and with minimal error.
• Provides support to closers and/or junior closers and other team members by providing mentorship, assisting with problem solving to resolve escalated issues.
• Collaborates with title/escrow companies to balance fees, route CDs to appropriate parties, and issue CDs to borrowers upon approval.
• Follows established procedures and meets turn times in SLA, ensuring collaboration with title and quality/accuracy of all documents; escalates issues as necessary. Communicates changes effectively and regularly with teammates and management.
• Prepares documents by following established procedures published in Knowledge Depot for both Wet and Dry funding states.
• Promptly replies to emails, stays updated on all process/system changes, and ensures CDs or document packages have been sent daily. Adheres to fluctuating CD/ Funding processing minimums as set by management.
• Ensures files and documents meet company, investor, and compliance requirements; confirms that documents are drawn and CDs and funding are within posted turn times and consistently meet deadlines.
• Verifies several aspects of the documentation and process including, but not limited to: property addresses, wire information for funding, information on insurance policies, all fees, impound and MI.
• Coordinates and communicates with sales, broker, account management and underwriting department in order to correct and complete files.
• Develops in-depth knowledge of entire loan life cycle in order to fully understand implication of the work of the closing function. Gains proficiency with the document management system.
• Accurately files documents and information in the system and ensures all information is complete and accurate. Uses checklists and other job aides as necessary to accurately complete all required information.
• Confirms, verifies and orders funding wire, ensuring timely disbursement. Reviews fully executed closing documents for disbursement; follows established procedures for both Wet and Dry states.
• Performs other duties and projects as assigned.

• High School degree or equivalent required.
• Minimum of five (5) + years of closing experience

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loan Depot enables customers to achieve the American dream of home ownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions.

With headquarters in Southern California and offices…