Director Operations Quality

Date Posted:

Country:
United States of America

Location:

US-AZ-TUCSON-807 ~ 1151 E Hermans Rd ~ BLDG 807

Position Role Type:
Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:
DoD Clearance:
Secret

Security Clearance Status:
Active and existing security clearance required after day 1

At Raytheon, the foundation of everything we do is rooted in our values and The Raytheon Mission – To Deliver for All of Those Who Defend All of Us. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

We are currently seeking a seasoned professional for our Operation Quality Director position. The selected candidate will work in Tucson, Arizona supporting the Effectors portfolio with factories located in Tucson AZ, Huntsville AL, Camden AR, and Farmington NM. Here at Raytheon, our Operations Quality Team assures product and process quality with an emphasis on Product Compliance, Customer Satisfaction and Continuous Improvement.

• Establish, maintain, and promote a culture of compliance with policies and procedures, QMS, regulatory and customer requirements across our factories.
• Establish effective relationships with internal and external customers with the ability to manage and influence across multiple levels of stakeholders.
• Adapt the structure and focus of the organization to align with new or changing business goals and direction in pursuit of RTX's CORE strategies and culture.
• Provide leadership and guidance in driving resolution of major program interruptions which impact the factories’ ability to achieve cost, quality, and/or schedule commitments.
• Identify and facilitate continuous improvement initiatives for processes and command media using significant conceptualizing, reasoning, and interpretation skills.
• Collaborate with senior management and cross-functional teams to establish and implement mid- and long-term operating strategies that deliver high impact business results. Focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating quality value to program and factory teams.
• Recruit, mentor and coach team to develop a capable, competent, and flexible quality engineering organization in support of the factory needs.
• Responsible for effective Root Cause Corrective Action (RCCA) and Failure Review and Corrective Action System (FRACAS) activities for systemic issues and to ensure extensive RCCA.

• Typically requires a bachelor’s degree in science, Technology, Engineering or Mathematics (STEM) and a minimum of fourteen (14) years of Quality or Engineering Experience.
• Demonstrated experience of developing a strong working relationship with local DMCA and MDA representatives, or equivalent, through open, honest, and frequent communication concerning pertinent issues and activities within the factories.
• Proficiency in analyzing complex situations and developing executable plans and guide/coach the team through resolution.
• Expertise to articulate complex issues into succinct, cohesive summaries and presentations to support executive briefings.
• Experience driving performance of key production metrics (CoPQ, FPY, DPU, Escapes and Off router etc) against established goals, including ensuring timely root cause corrective actions to prevent re‑occurrence.
• Capability to communicate critical factory issues with cross functional teams and senior management utilizing facts and data and providing solutions.
• Provide mentoring, and recognition to personnel based upon achieving results.
• Active and transferable U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

• Master’s or Advanced Degree preferred.
• American Society of…