Student Academic Specialist; Student Services Administration Professional

Student Academic Specialist (Student Services Administration Professional I)

Posting Number: req
24707

Department:
Graduate College Admin

Location:

Tucson Campus, Tucson, AZ USA

Position Highlights:
The Graduate College is seeking applications for a Student Academic Specialist (Student Services Administration Professional I). The person holding this position will perform duties as part of the Graduate Admissions & Degree Services (GrADS) section of the Graduate College and report to the GrADS Assistant Director. The incumbent in this role will receive and process admissions documentation and track students' academic progress and completion of degree requirements, as well as consult with students, academic program coordinators, Directors of Graduate Studies, faculty, and other campus partners to ensure compliance with University and Graduate College policies and procedures.

This is a fast-paced collaborative work environment that requires attention to detail as well as efficient and effective communication.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please .

• Respond to phone and email inquiries from students, faculty and staff in a timely and professional manner.
• Steward of applicant/student records and data.
• Oversee records and communications in Grad Path, UAccess, Grad App, Grad Slate, OnBase, Outlook, etc.
• Follow guidelines for filing and archiving data for easy retrieval.
• Maintain and track all records associated with applicant/student files in necessary admissions/student related systems.
• Recommend changes or enhancements that might improve overall team performance and the applicant or student experience

• Review and processing of graduate applications for compliance with admissions requirements
• Process defers, term updates, and Program Additions & Changes
• Review forms submitted by students in the Grad Path system to document completion of steps to earn degrees.
• Review formatting of dissertations and theses submitted for archiving.
• Maintain accurate student records.

• Communicate with applicants, Graduate Program Coordinators, agencies, and other campus units to assist with the application and admissions process.
• Ensure that the GrADS team contributes to program, applicants, and students' confidence in the UArizona Graduate College as an excellent institution.
• Clarify policies and procedures for students and departments.
• Assist with workshops designed to train new personnel working with graduate students

• Graduate admissions processes and degree requirements - Familiarity with university-level graduate admissions, academic records, and progression tracking.
• University and academic policies - Understanding of institutional and graduate-level academic policies, procedures, and compliance requirements.
• Student information systems
  - Experience or understanding of the platforms used for admissions and student records management.
• Technological proficiency - Comfort using Microsoft Office Suite (Word, Excel, Outlook), database systems, and university portals.
• Data entry and document processing - Accurately and efficiently process admissions documents and academic records.
• Communication skills - Clear and professional verbal and written communication with students, faculty, and staff.
• Interpersonal and collaboration skills - Ability to work cooperatively in a team and interact effectively with the campus community.
• Organization and time management - Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Ability to track and monitor student academic progress - Ensure timely updates and alerts…