Program Specialist: Outreach and Scholarship Database Operations

The Outreach and Scholarship Database Operations Program Specialist manages outreach programs and oversees scholarship database implementation. The Outreach and Scholarship Database Operations Program Specialist evaluates outreach policies and procedures for financial aid and scholarships. The Outreach and Scholarship Database Operations Program Specialist administers scholarship applications and maintains database records. The Outreach and Scholarship Database Operations Program Specialist executes outreach initiatives to build partnerships with schools, community organizations, and stakeholders to increase enrollment, retention, and persistence.

The work schedule for this position is flexible and may include working evenings and weekends and local travel.

• Evaluates college, state and federal regulations in areas of scholarships and Title IV (Federal Student Aid) program requirements, awarding, disbursing, recalculation and reconciliation of student and program accounts. Exercises decision-making autonomy and conduct independent research of local, state, federal, and college regulations to ensure all programs are administered in compliance
• Plans, develops and executes outreach initiatives within Pima Community College and with the external community to provide Pima County with educational information about scholarships and financial aid through early awareness and outreach efforts
• Advises students with the admission process through securing funding for college with scholarship and financial aid applications and eligibility assistance. Provides guidance and referrals to prospective and current student students with the necessary student support services within the college and external community
• Develops, plans, and implements program objectives and goals of the department; gathers data and information to make recommendations to improve recruitment, retention and persistence strategies
• Implements collaborative initiatives with other departments, such as Foundation, Recruitment, Dual Enrollment, TRiO, Workforce and other external agencies and school districts, and serves as representative for internal and external committees, students’ outreach. Plans and coordinates with counterparts and other staff to ensure consistency of outreach programs district wide
• Serves as lead for internal and external outreach operations for financial aid and scholarships across the college district
• Researches best practices, develops, and implements communication strategies, marketing campaigns for outreach programs to foster early awareness, retention and completion
• Acts as the primary point of contact for students, staff and external donors to respond to inquiries, promotes problem solving solutions and provides guidance and training regarding scholarship and financial aid practices, procedures, outcomes
• Coordinates oversees and participates in outreach initiatives such as advise and guide students and their families, faculty, staff and administration and the greater Pima community with the enrollment process leading to financial aid and scholarships
• Develops and executes communication with students, staff, and external agencies and school districts within Pima county for recruitment, retention and persistence purposes
• Advises students, staff and external community partners with the facilitation of FAFSA application and completion, scholarship application, understanding college requirements and academic progress
• Develops and presents materials used for student outreach and early awareness related to Title IV compliance requirements, scholarship requirements, financial aid and scholarship outreach, employee training to faculty, staff, students, businesses, agencies, local schools and the greater Pima community
• Establishes student eligibility requirements for renewal of scholarships for various scholarship programs; including technical database management
• Supports prison education program initiatives by providing guidance and student support for federal student aid programs at the Arizona State Prison Complex
• May supervise part-time staff
• Performs all other duties and responsibilities as assigned or directed by the supervisor