More jobs:
Customer Service Representative
Job in
Tucson, Pima County, Arizona, 85718, USA
Listed on 2026-03-01
Listing for:
Sunrise Systems, Inc.
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Job Title
Customer Service Representative
LocationTucson, AZ
Duration8 Weeks – Contract to Hire
Training~7 Weeks, 100% In-Person
ConversionResources may be transitioned to FTE after training
Role SummaryThe Benefit and Eligibility Specialist is responsible for reviewing applications for public assistance programs and determining eligibility through applicant interviews, fact gathering, and document verification.
Key Responsibilities- Review applications for public assistance programs and determine eligibility
- Conduct interactive interviews with applicants to gather required information
- Verify application forms for completeness and accuracy
- Review supporting documentation and validate applicant information
- Follow up with applicants multiple times as needed to resolve discrepancies
- Maintain accurate case records and documentation
- Provide customer service and clear communication throughout the eligibility process
- 2+ years of customer service experience
- Ability to work onsite and maintain reliable transportation
- Strong communication and interpersonal skills
- Attention to detail and accuracy in document review
- High School Diploma or equivalent
- Prior experience performing eligibility reviews
- Experience working with public assistance or benefits programs
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