Service Receptionist

Service Receptionist

Tucson, AZ

Are you a customer service professional ready to grow your career? Precision Toyota of Tucson is seeking a Service Receptionist with customer service, receptionist, or call center experience to join our award-winning team.

This role offers hands‑on training and real opportunity for advancement in the retail automotive industry.

• $17/hour starting pay plus performance bonuses
• 401(k) with company match
• Comprehensive medical insurance with FSA and Dependent Care FSA options
• Dental and vision insurance
• Short‑term and long‑term disability coverage
  
  Life insurance
• Access to financial advisor services
• On‑site training and clear promotion pathways
• Family‑owned dealership with 60+ years serving Tucson

• Handle inbound and outbound calls to schedule service appointments
• Manage incoming leads via email, phone, and online chat
• Make proactive outbound calls to current and prospective customers
• Track customer communications using our CRM system
• Stay current on service offerings, pricing, and monthly specials
• Generate appointments through proactive outbound prospecting
• Respond professionally to email and phone inquiries daily
• Guide customers to product information and service resources

• Strong verbal and written communication skills
• Comfort handling high‑volume inbound and outbound calls
• Tech‑savvy with CRM experience or ability to learn quickly
• Excellent time management and multitasking abilities
• Team player mindset
• Clean driving record and valid driver’s license
• Ability to pass pre‑employment background check and drug screening
• Spanish bilingual skills a plus

This position requires extended periods at a workstation and the ability to move throughout the facility to access files, equipment, and communicate with customers and team members.

Locally family‑owned and operated since 1954, we’ve been serving Tucson for over 60 years. As a recipient of Toyota’s President’s Award and multiple other honors, we’re proud to offer our team members stability, growth opportunities, and a winning work environment.

We are an equal opportunity employer committed to providing a safe, drug‑free workplace. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.