Senior Relationship Banker - Tanque Verde

GENERAL

SUMMARY:

The Senior Relationship Banker drives branch success through exceptional member service, strong sales performance, and operational support. This role develops future leaders while maintaining a focus on member engagement and financial solutions. Senior Relationship Bankers build relationships through consultative conversations, identify needs, and recommend products. They handle complex transactions and support various branch functions with flexibility. As informal leaders, Sr RBs mentor peers, assist with training, and support management in coaching.

They consistently model service excellence, ensure compliance, and foster a positive team culture.

This role is eligible for a language stipend of $200/monthly after 90 days of employment.

Salary range: $21.42 - $28.12/hour. Job Grade NE-10. Salary dependent on candidate's experience and qualifications.

• High School diploma or equivalent
• Two (2) years of similar retail banking experience

• Excellent attention to detail and sound judgement
• Strong leadership skills, leads by example
• Ability to work in an agile, goal-oriented environment
• Must be an effective team player, cooperative, flexible and dependable
• Ability to communicate clearly, effectively, and influence others
• Cultivate strong member relationships and influence decision-making through authentic engagement, emotional intelligence, and a deep understanding of member needs
• Has proven success in consultative sales with financial services or in a related industry
• Knowledge of credit union products and services
• Strong mathematical, computer, problem-solving, and negotiation skills
• Training, mentoring, and coaching employees

• Directing Others
• Customer Focus
• Sales Focus
• Approachability
• Results Orientation
• Decision Quality