Automotive Service Writer

Posting Close Date

Applicants must submit their completed application by 02-01-2026 at 11:59 p.m. MST

As part of the online application process, all applicants are required to submit an updated resume at the time of application. Applications received that do not contain an attached resume will be considered incomplete and will not be considered further in this recruitment process. Resumes received after the Final date to receive applications will not be considered.

INTERVIEW INFORMATION:

In person interviews will be held the week of February 9, 2026.

Recruiter contact information:
If you have any questions, please contact Rebecca Rucker at .

The Automotive Service Writer position at the City of Tucson’s General Services Department provides customer service and performs clerical duties related to automotive fleet services.

Work is performed under the supervision of the Fleet Services Supervisor. This position does not supervise.

• Provides customer service, greets customers, gathers vehicle and contact information.
• Schedules service appointments and creates work orders for service and repair.
• Communicates with customers and vendors about progress of repairs.
• Monitors vehicles and reports for completion of repairs.
• Scans invoices, emissions documents and vehicle discrepancy reports and attaches to asset files and work orders.
• Performs all other duties and tasks as assigned.

Work schedule may require early morning, late evenings, weekends, holidays, and overtime.

Often works under the following conditions:
Indoor and outdoor work with some exposure to light physical or environmental conditions (noise, dust, weather, etc.).

Education:

High school diploma or equivalent

Work Experience:

One (1) year of relevant experience.

Equivalency:
Any combination of relevant education and experience may be substituted on a year-for-year basis.

Valid and unrestricted Arizona Class D Driver License – Arizona Department of Transportation – Motor Vehicle Division

Experience working in a Fleet environment

Automotive and/or Heavy Equipment mechanical systems knowledge

Experience working with a Fleet Management work order system

J0965 - Automotive Service Writer

G101

$15.45 - 22.50 USD

Non-Exempt

Regular

Full time

General Services Department

This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.