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Book Personalization Associate - Shifts

Job in Tucson, Pima County, Arizona, 85718, USA
Listing for: CGI Technologies and Solutions, Inc.
Full Time position
Listed on 2026-03-12
Job specializations:
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Book Personalization Associate 1 - Both Shifts

Book Personalization Associate 1 - Both Shifts

Category: Administration

Main location: United States, Arizona, Tucson

Position : J

Employment Type: Full Time

CGI Federal is hiring to support a large, nationwide program for Book Personalization Associates. Personalization Associates perform various clerical and office support responsibilities, quality control, and the Mail Out, as well as other miscellaneous functions in support of travel document personalization operations. The Associate achieves knowledge of the current travel document issuance software and computer operating system, to include retrieval of individual application information, upgrading applications to expedite status, data entry, and generation of mailing labels.

Responsibilities
  • Quality Control
    • Checking data on passport using optical character reader
    • Writing data onto the passport-integrated chip using chip writer/reader
    • Determining acceptability of passport quality
    • Performing data entry function and using the computer screen to verify accuracy of data
    • Printing correct passport endorsements as appropriate
    • Generating address labels and attaching them to mailing envelopes and placing sealed envelopes into postal trays for mailing
  • Mail Out
    • Conducting all aspects of mail out operations, including operation of automated postal machines
  • Miscellaneous
    • Assisting in training employees in essential job functions and helping to constantly improve training, and process/procedures
    • Ensuring adherence to internal controls
    • Performing other functions as requested by the Management Team
    • Participating and assisting within each department as required by workload
Required Qualifications
  • High School diploma or equivalent and at least 1 year of experience in production, call center, or manufacturing required
  • U.S. Citizenship Required
  • Ability to successfully complete the CGI Background Investigation to include; 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
  • Ability to obtain and maintain a Government Agency Moderate Risk Public Trust approval
  • Ability to lift and carry 45 pounds
Additional Requirements
  • Basic personal computer skills using Microsoft Office applications Excel, Word, Outlook
  • Good hand to eye coordination
  • Capable of doing tasks such as lifting, standing, sitting, reaching, twisting, sealing envelopes, filing and reading
  • Capable of sitting or standing for extended periods of time
  • Proven ability to communicate effectively and professionally
  • Must be able to operate personalization-printing equipment, conduct Quality Control checks of the printed passport, and follow a pre-set pattern for document sequencing
  • Ability to work 1st shift (6:30am - 2:30pm) or 2nd shift hours (3:00pm-11:00pm)
  • Must be available to work mandatory overtime (hours up to 10 per day and Saturdays as needed) to meet client demands

Hourly Rate:
First Shift $17.20/hour

Second Shift $18.92/hour

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level, relevant experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.

CGI Federals benefits are offered to eligible professionals on their first day of employment to include:

Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category.

401(k) Plan and Profit Participation for eligible professionals

Additional benefits determined by your Service Contract Act:

Paid Time Off (PTO)

Paid Federal Holidays

Health & Welfare Benefits

Skills
  • Administrative Support
What you can expect from us:

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners…

Position Requirements
10+ Years work experience
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