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Administrative Specialist; Concierge

Job in Tucson, Pima County, Arizona, 85718, USA
Listing for: Via Elegante Assisted Living & Memory Care
Full Time position
Listed on 2026-03-08
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Front Desk/Receptionist, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 17 - 20 USD Hourly USD 17.00 20.00 HOUR
Job Description & How to Apply Below
Position: Administrative Specialist (Concierge)

Are you organized, professional, and passionate about creating a welcoming environment? We are seeking a dedicated Administrative Specialist (Concierge) to serve as the heart of our community's front office. This role is ideal for someone who thrives in a fast‑paced environment, enjoys supporting leadership, and takes pride in delivering exceptional service to residents, families, and visitors.

What You’ll Do
  • Manage front desk operations and greet visitors warmly and professionally
  • Support the Community Leadership Team with administrative tasks, documentation, and reporting
  • Coordinate resident transportation and appointments
  • Maintain resident records, billing submissions, and insurance claims
  • Process ALTCS authorizations and monthly claims
  • Manage mail, packages, scanning, filing, and electronic documentation
  • Deposit payments and update accounting records (Quick Books experience helpful)
  • Ensure lobby and administrative areas remain organized and welcoming
  • Assist families during resident admissions and move‑outs
  • Maintain confidentiality and regulatory compliance
  • Provide weekend and holiday coverage as scheduled
What We’re Looking For
  • High school diploma or GED
  • Proficiency in Microsoft Office (Word, Excel, Teams) and internet applications
  • Strong organizational skills and attention to detail
  • Professional demeanor and excellent communication skills
  • Ability to multitask, meet deadlines, and stay positive under pressure
  • Valid Arizona Driver’s License or
Requirements
  • Must be at least 21
  • Arizona Fingerprint Clearance Card (upon hire)
  • Negative TB test within 12 months of hire
  • Background check and drug screening required
  • Caregiver Certification within 9 months of employment
  • Arizona Memory Care Certificate (within 30 days of hire)
Physical & Work Environment
  • Frequent standing, bending, reaching, and lifting (up to 35 lbs. frequently)
  • Exposure to healthcare environments, including infectious diseases
  • Ability to work varied hours including weekends and holidays
  • Must be able to work during emergency conditions if needed
Why Join Us?

You’ll be part of a compassionate team dedicated to providing exceptional care and service in an assisted living setting. This is more than an administrative role – it’s an opportunity to make a meaningful impact in the lives of residents and their families every day.

Apply Today

We’d love to hear from you! If you’re ready to bring professionalism, warmth, and organization to a mission‑driven community, apply today to join our team!

Clear background check and drug screening

Salary: $17 - $20 per hour

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