Administrative Specialist; Concierge

Are you organized, professional, and passionate about creating a welcoming environment? We are seeking a dedicated Administrative Specialist (Concierge) to serve as the heart of our community's front office. This role is ideal for someone who thrives in a fast-paced environment, enjoys supporting leadership, and takes pride in delivering exceptional service to residents, families, and visitors.

As the first point of contact for our community, you will:

• Manage front desk operations and greet visitors warmly and professionally
• Support the Community Leadership Team with administrative tasks, documentation, and reporting
• Coordinate resident transportation and appointments
• Maintain resident records, billing submissions, and insurance claims
• Process ALTCS authorizations and monthly claims
• Manage mail, packages, scanning, filing, and electronic documentation
• Deposit payments and update accounting records (Quick Books experience helpful)
• Ensure lobby and administrative areas remain organized and welcoming
• Assist families during resident admissions and move-outs
• Maintain confidentiality and regulatory compliance
• Provide weekend and holiday coverage as scheduled

• High school diploma or GED
• Proficiency in Microsoft Office (Word, Excel, Teams) and internet applications
• Strong organizational skills and attention to detail
• Professional demeanor and excellent communication skills
• Ability to multitask, meet deadlines, and stay positive under pressure
• Valid Arizona Driver's License or

• Must be at least 21
• Arizona Fingerprint Clearance Card (upon hire)
• Negative TB test within 12 months of hire
• Background check and drug screening required
• Caregiver Certification within 9 months of employment
• Arizona Memory Care Certificate (within 30 days of hire)

• Frequent standing, bending, reaching, and lifting (up to 35 lbs. frequently)
• Exposure to healthcare environments, including infectious diseases
• Ability to work varied hours including weekends and holidays
• Must be able to work during emergency conditions if needed

You'll be part of a compassionate team dedicated to providing exceptional care and service in an assisted living setting. This is more than an administrative role - it's an opportunity to make a meaningful impact in the lives of residents and their families every day.

If you're ready to bring professionalism, warmth, and organization to a mission-driven community, we'd love to hear from you!

Apply today to join our team!

Clear background check and drug screening