Passport Production Associate

Bookprint Production Associate I - Evening Shifts - Tucson Passport Center

Bookprint Production Associate I – Seasonal position with anticipated start date January 2026 and ending in June 2026. Recruiting several months in advance because all candidates must successfully complete a Moderate Risk Public Trust security clearance before being eligible for hire. Role has potential of becoming permanent full time.

Under the direct supervision of a Bookprint Production Supervisor, the Bookprint Production Associate performs various clerical and repetitive manual functions in Book Print, Card Print, Quality control, and the Mail Out. The Bookprint Production Associate achieves a basic knowledge of the current travel document issuance software and computer operating system, to include retrieval of individual application information, upgrading applications to expedite status, data entry, and generation of mailing labels.

• Maintaining control and accountability of passport books and passport cards
• Reviewing application information and printed passport books/cards for errors and quality
• Removing or rejecting applications and passport books/cards with errors
• Verifying individual book/card usage reports
• Filling out and maintaining Batch Tracking sheets or other reports
• Prioritizing work (i.e., expedited passports and early departures along with regular batches)
• Operating and being responsible for the care of computer equipment, including passport printers

• Checking data on passport using optical character reader
• Writing data onto the passport-integrated chip using chip writer/reader
• Determining acceptability of passport quality
• Performing data entry function and using the computer screen to verify accuracy of data
• Printing correct passport endorsements as appropriate
• Generating address labels and attaching them to mailing envelopes and placing sealed envelopes into postal trays for mailing

• Conducting all aspects of mail out operations, including operation of automated postal machines

• Assisting in training employees in essential job functions and helping to constantly improve training, and process/procedures
• Ensuring adherence to internal controls
• Performing other functions as requested by the Management Team
• Participating and assisting within each department as required by workload Required qualifications to be successful in this role
• High School diploma or equivalent and at least 2 years of production experience required

• U.S. Citizenship Required
• Have an active MRPT Security Clearance or the ability to obtain one
• Ability to lift and carry 35 pounds
• Basic personal computer skills
• Good hand to eye coordination
• Capable of doing repetitive tasks such as lifting, standing, sitting, reaching, twisting, sealing envelopes, filing and reading
• Capable of sitting or standing for extended periods of time
• Proven ability to communicate effectively and professionally
• Must be able to operate personalization-printing equipment, conduct Quality Control checks of the printed passport, and follow a pre-set pattern for document sequencing at TPC