Administrative Support Assistant - Lock Shop

University Facility Services (UFS) is looking for a well-qualified Administrative Support Assistant. This position will be stationed inside the Lock Shop/Key Desk and could be a customer facing position s position will coordinate Lock Shop work with other UFS shops and University Departments, provide information and maintain records of current and future jobs.

University Facility Services at the University of Arizona consists of over 700 employees and services over 13 million square feet of campus, keeping the grounds beautiful, classrooms clean and all utilities moving through the campus. TEAMWORK is our strength.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please .

• Provide administrative support for Lock Shop Supervisor and staff. Assigning Locksmiths to Service Requests and incoming PD&C and Renovation Services Jobs. Maintains records of Amer-X jobs as well as invoices and estimates. Dispatching Locksmith to jobs from incoming Service Requests.
• Serves as a liaison to faculty, staff, and public concerning information or complaints. Review and research Service Requests to ensure only authorized staff are submitting Service requests for key and lock changes.
• Assist in maintaining Lock Shop key control database. Prepares weekly reports to UFS Administration. Tracks Amer-X projects and provides reports concerning them.

• Proficient with using a computer and Microsoft Office programs.
• Excellent customer service skills, including professional phone etiquette.
• Ability to type on a computer 40 words per minute or greater.
• Ability to communicate clearly both in email, phone, and in person.

• High school diploma or high school diploma equivalency is required.
• Three years of relevant experience, or equivalent combination of education and work experience.

• Previous experience as a receptionist interacting with front door guests.
• Experience working in a University or college setting.
• Proficient in Microsoft Outlook Suite.
• Experience prioritizing multiple projects and achieving desired results and deadlines.

Non-Exempt

Full Time

40

1.0

Fiscal

Organizational Administration

Yes - Full Benefits

$18.15 - $22.69

hourly rate

4

The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

Grade Range Minimum $18.15

Grade Range Midpoint $22.69

Grade Range Maximum $27.23

OC2

Administrative Support

Organizational Administration

Fingerprint criminal background check (security sensitive due to job duties)

1

hr-ufsplanning

1/14/2026

Yes

Resume and Cover Letter

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses.

These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact.