Lead, Service Support

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• Leads the Receiving and in-store operations to ensure achievement of business goals in expenses, payroll, inventory shrinkage and Associate morale.
• Leads receiving processes in training; assists in action plans to improve performance.
• Leads receiving and deluxing of merchandise throughout the unit.
• Prices products per Outlet Pricing Guidelines and leads efforts in unit's achievement of improved margins and cost recovery.
• Adheres to operational processes (i.e., receiving, replenishment, shipping and Acct. 112) and ensures consistency and performance standards are met.
• Develops partnership with Sears Logistics Services' (SLS) Distribution Centers and Product Repair Services.
• Ensures that the unit adheres to safety policies and procedures.
• Accepts overall 4 wall accountability.
• Serves as a Key carrier.
• Interacts with customers and associates to address their concerns.
• Rings normal Outlet transactions at Point of Sale (POS).
• Maintains facilities and housekeeping.
• Understands and communicates activities/trends in unit and unique local issues to management.

• Mid-Senior level

• Full-time

• Other
• Retail

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