Program Manager II

Program Manager II – Family and Children’s Services (FCS)

Under direction, manages and supervises the programs, services, and staff of a district or major program services section of the Department of Social Services.

• Plan, administer, and oversee the following front‑end programs:
  Pre‑Placement Preventative Services;
  Screening and intake functions, including the Child Abuse Hotline and Emergency Response; and the after‑hours program.
• Assist in the general management and administration of complex divisions or total program areas within the Department of Social Services.
• Select, train, evaluate, and discipline subordinate staff.
• Develop policies and procedures for the administration of departmental programs.
• Interpret Federal and State laws affecting the total assigned program.
• Prepare, or have a major role in preparing, the total program budget for assigned programs.
• Direct and coordinate the work of multiple units in a total program area.
• Perform analysis and prepare detailed written reports of findings pertaining to the quality and efficiency of services provided by the program.
• Represent the department at community organizations, public gatherings and meetings.
• Enter and retrieve information from an automated computer system.
• Perform other duties as assigned.

• Principles and practices of effective supervision.
• Community needs and resources.

• Plan, organize, and direct the work staff.
• Analyze problems, select alternatives, project consequences of proposed actions and implement recommendations in support of departmental objectives.
• Understand, interpret and apply laws, rules and regulations as they relate to the assigned area of responsibility.
• Collect, interpret, and evaluate narrative and statistical data pertaining to administrative fiscal and management matters.
• Communicate effectively both orally and in writing to present information, evidence, and prepare a variety of reports.
• Work effectively with county board of supervisors.
• Establish and maintain effective working relationships with others.

• One (1) year of experience performing duties comparable to a Program Manager I.
• OR Two (2) years of experience comparable to an Eligibility Supervisor, Employment & Training Worker Supervisor, Social Worker Supervisor I or II, or Staff Services Manager I or II.
• OR A graduate degree in Public Administration, Business Administration or a Masters Degree in Social Work from a two‑year Counseling program AND one (1) year supervisory or managerial experience in Employment, Eligibility, or Social Services programs in a public social services agency.

Incumbents in this classification receive supervision from the deputy director, the director, or other upper‑level department management. Program Manager II positions provide direction to subordinate managers, supervisors and other assigned staff in employment, eligibility, and social services programs.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

The County of Monterey is an Equal Opportunity Employer – Minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Monterey County Department of Social Services is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability, gender, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions) and sexual orientation.

State and local laws and regulations apply. The County of Monterey affirms its commitment to providing a work environment that is fair, inclusive and respectful.

Monterey County Department of Social Services administers over seventy programs that daily serve an estimated 200,000 residents of Monterey County. Program managers in this role will help promote the social and economic self‑reliance of individuals and families served by providing essential resources and services to low‑income families, veterans, vulnerable children and adults, and disabled individuals.

Applicants must attach transcripts or foreign transcript evaluations to their application.