Service Manager

Service Manager – Vertu Land Rover Truro

Are you a driven aftersales leader ready to take the wheel of one of the world’s most admired automotive brands?
Vertu Land Rover Truro is seeking a high‑performing Service Manager to lead our exceptional Aftersales department, elevate the customer experience, and ensure manufacturer standards are upheld. We are offering up to£50,000
Basic salary with an OTE of£65,000, a company car
and an excellent range of Company Benefits!

As part of a globally recognised luxury brand, you’ll be working with vehicles that stand for craftsmanship, innovation and adventure. At Land Rover Truro, you’ll also enjoy a premium working environment, cutting‑edge facilities, and a culture built on excellence.

You’ll enjoy a generous and forward‑thinking benefits package, including:

• Highly competitive basic salary + performance bonus
• Premium brand training & development pathways
• Company car
• Enhanced holiday entitlement & long‑service rewards
• Pension scheme
• Access to our online rewards platform giving you cash back and discounts for multiple retailers

As Service Manager, you’ll be the driving force behind our Aftersales operation. You will:

• Lead, motivate and develop the Service Advisor and Workshop teams
• To monitor and control costs in line with the business plan, whilst maintaining quality standards and customer service.
• To ensure accurate collection and recording of customer data in line with Group standards.
• To ensure that the manufacturers standards are always adhered to.
• To make sure there is a safe working environment which is maintained.
• To monitor colleague performance.

We’re looking for an inspiring leader who thrives in a fast‑paced environment.

You will have:

• Proven experience as a Service Manager or Aftersales Manager
• Strong people‑leadership skills with the ability to mentor and motivate
• A passion for delivering 5‑star customer service
• Excellent organisational and commercial awareness
• Experience with in a premium or franchised dealership (desirable but not essential)

If you’re a confident, customer‑focused leader with the drive to represent a world‑class brand, we’d love to hear from you.