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Information Governance Officer

Job in Truro, Cornwall, TR1, England, UK
Listing for: NHS
Full Time position
Listed on 2026-01-10
Job specializations:
  • Healthcare
  • Administrative/Clerical
Job Description & How to Apply Below

To manage a team of staff delivering responses to requests made under Data Protection, Access to Health Records and Freedom of Information Acts

To be responsible for meeting deadlines by allocating and prioritising workload to those working within the compliance function.

To assist with the day-to- day support, induction, and training of more junior staff.

To ensure that all personal identifiable information is processed in a secure manner and to ensure confidentiality is always maintained

To provide support for the management team within Information Governance.

Where required carry out activities which support the provision of the Data Security and Protection Toolkit.

To provide Information Governance Advice to all levels of staffing within the Trust.

Main duties of the job

To work as part of the Information Governance's management team

To manage the Information Governance Team (Freedom of Information Support Officer and Disclosure Team) ensuring all requests for data are received centrally, recorded and processed in line with Trust / Data Protection Act/GDPR (DPA), Access to Health Records Act (AHRA) adhering to time limits and ensuring any applicable fees are reclaimed.

Manage the delivery of compliance with Freedom of Information and Environment Information Regulations requests, as well as delivering operational requirements, acting as a point of expertise and advice in relation to these work streams and responding accordingly

To manage and monitor IG Team standards and performance and provide monthly activity reports to the Information Governance Manager and ensure the Information Governance Team information resources, are kept up to date of all actions at all times.

To support the Senior IG Officer in coordinating the completion of the Data Security and Protection Toolkit external assessment including identifying requirements, evidence and gaps. Support creating an action plan to secure evidence in time for submission.

Contribute to development of IG standards and codes of practice within the Corporate Governance Team and Trust wide.

The post holder will be on the scheme of delegation and will be expected to maintain office consumables using Unit 4.

About us

The Information Governance Team supports staff to develop and grow within their roles. We welcome innovative thinking and support new approaches that improve our ways of working.

We have a flexible working Policy which allows where mutually beneficial staff the opportunity to have flexibility (where mutually beneficial) of how their hours are worked and in some instances to occasionally work remotely.

Working for the Information Governance Team will expand your knowledge of various legislative requirements which will bring you in to contact with a wide variety of staff operating in every aspect of delivery of the health service we provide.

Job responsibilities

PLEASE NOTE:
To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Occupational Health clearance
  • Satisfactory Disclosure and Barring Service check
  • Right to work in the UK

For further information please visit:

https://(Use the "Apply for this Job" box below).-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Person Specification
  • Educated to degree level of equivalent
  • Previous experience of managing records and information at a senior level for Data Protection Act 2018, General Data Protection Regulation Access to Health Records Act 1990, Freedom of Information Act
  • Leadership skills demonstrating self-motivation and the ability to enthuse team members
  • Must be IT literate and have good MS Windows skills to include Word and Excel.
  • Must have worked in Information Governance in the NHS previously
  • NVQ in Administration or equivalent
  • NHS IT Systems
  • Ability to work under pressure to a high standard of output
  • Minimum of 2 GCSE's which must include English and Mathematics or equivalent
  • Freedom of Information ISEB Data Protection ISEB
  • General understanding of Human Resources Policies & Procedures
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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