ESN Engineer

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As an ESN Engineer, you will own a designated group of sites, working as part of a four-person team covering adjacent territories. The role requires self-management, proactive site maintenance and collaboration with other ESN engineers and the wider FSO team to solve problems, boosting network resilience and availability. This position requires a flexible work schedule, participation in a 24/7 on‑call rota, potential shift work outside normal hours, and readiness to travel and stay away from home for service recovery, mainly on remote islands.

In a major network event you should lead and complete recovery in your area and adjacent zones. The role is based in Scotland, reporting directly to the Regional Manager. Applicants should already reside in, or be willing to relocate to, Dumfries.

• Conduct corrective maintenance activities and manage site facility operations.
• Take full responsibility for assigned Emergency Service Network (ESN) sites, proactively maintaining them to prevent failures and coordinating with other technical teams to resolve issues.
• Take a leadership role in problem management for your area, resolving major issues in your own and neighbouring areas.
• Work individually and as part of the FSO and wider Ericsson teams to achieve right‑first‑time resolution of work within customer SLAs while maintaining safe working practices.
• Carry out reactive and proactive maintenance on multi‑customer, multi‑technology networks, achieving agreed performance targets (mostly EE/ESN).
• Participate in a 24x7 callout rota covering all equipment in the service area.
• Assist in the development and review of FSO processes and procedures to maximise efficiency.

• Radio Frequency (RF) transmission and receiver systems employed in mobile communication equipment.
• AC/DC power systems (single phase and three‑phase).
• UPS systems and deployed ESN generators.
• Satellite backhaul systems.
• Rectification and power distribution systems.
• GSM, UMTS and LTE fundamentals.
• Cellular network fundamentals: mobility management, cell planning.
• Radio access network and core network architecture.
• Antenna systems, mast head amplifiers, feeder systems and connectors.

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Not Applicable

Full‑time

Other

Telecommunications