Dynamics Analyst

Qorali is proud to be partnering with a highly successful global organisation embarking on a major Microsoft Dynamics 365 Finance & Operations (F&O) programme. We are seeking an experienced D365 F&O Business Systems Analyst (BSA) to support end users, drive system adoption, and help shape the organisation’s global transformation. This is an excellent opportunity for a D365 expert who thrives on collaboration, process optimisation, and enabling business stakeholders to get the most from their F&O solution.

• Support end users in documenting end‑to‑end process flows, business scenarios, Work Instructions, and SOPs.
• Guide users through critical test cases and process variations within D365 F&O.
• Lead preparation and delivery of system demos, walk-throughs, and release/change request reviews.
• Support business process testing, functional design activities, and configuration discussions.
• Assist with Hypercare following global deployments, including office-hours support for Super Users.
• Conduct or support change impact assessments and communicate upcoming system changes.
• Where appropriate, deliver D365 F&O training (classroom, virtual, or hybrid).
• Prepare training exercises, knowledge checks, and supporting datasets.
• Help develop training materials, reference guides, and other user-facing documentation.
• Focus areas include:
  Operations, Supply Chain, Manufacturing, and Advanced Warehousing.
• 3–5 years hands-on experience configuring and supporting Microsoft Dynamics 365 F&O.
• Strong functional knowledge in Operations, Supply Chain, Manufacturing, or Advanced Warehousing.
• Experience supporting D365 implementations in global organisations.
• Confident presenter with strong facilitation and communication skills.
• Skilled at gathering business, functional, and technical requirements.
• Self‑motivated, collaborative, and comfortable managing priorities in a fast-paced environment.
• Experience with Azure Dev Ops is preferred.
• Microsoft Dynamics ERP certification is a plus.
• Experience in regulated industries (e.g., medical devices) is an advantage.
• Bonus: experience with ISV solutions, data migration, reporting, or testing frameworks.
• Join a high-impact global transformation programme.
• Work across multiple business areas with modern D365 F&O architecture.
• Support a mature, well-structured programme with strong executive sponsorship.
• Opportunity to contribute to long-term training, optimisation, and continuous improvement.