AR Representative

Pay Rate Low: 38.00 | Pay Rate High: 50.00

The Accounts Receivable Representative supports timely cash collection by managing a portfolio of domestic and international customer accounts. This role focuses on reducing past-due balances through proactive outreach, account reconciliation, and close collaboration with Sales and Customer Service in a fast-paced, results-driven environment.

• Monitor A/R aging and contact customers to resolve past-due balances; document collection activity accurately.
• Investigate and resolve invoice disputes, short payments, misapplied cash, pricing, freight, and tax discrepancies.
• Prepare and send collection-related correspondence, including third-party referrals when needed.
• Process account adjustments, write-offs, credit/rebill activity, and related G/L coding.
• Provide regular reporting on delinquent accounts and credit hold status.
• Support departmental operations and special projects, serving as backup for related A/R functions.
• Respond to inbound A/R inquiries in a timely and professional manner.

• Minimum 2 years of A/R and B2B collections experience in a high-volume environment.
• Proficiency with Microsoft Excel (intermediate), Word, and Outlook;
  Microsoft Dynamics experience preferred.
• Strong attention to detail, customer-focused mindset, and effective communication and negotiation skills.
• Solid understanding of billing and collections processes with a continuous improvement mindset.
• ** This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you**
• INDBH