Dispatcher - CSR

Are you ready to be the driving force behind an exceptional customer service experience? If so, we've got the opportunity for you! Max the Chimney Sweep in Trumbull, CT is seeking a dynamic individual like you to join our team as a Dispatcher - CSR. If you thrive in a fast-paced environment, have a passion for helping others, and want to make a real impact, then this is the perfect opportunity for you.

In this position, you'll enjoy a fulfilling full-time position with a competitive hourly pay rate of $16-$22 per hour. But it's not just about the paycheck – we offer a supportive and inclusive work environment where your growth and development matter. We provide extensive training to ensure you have all the tools you need to succeed. If this sounds good, get ready to embark on a rewarding journey with us!

In this position, you'll be at the forefront of our operations, managing incoming calls, assessing customer needs, and dispatching our skilled technicians. Your exceptional customer service skills will shine as you build strong relationships through open and transparent communication. When challenges arise, you'll remain calm and composed, providing timely solutions and alternatives. Your attention to detail will be put to good use as you handle administrative tasks, ensuring accurate records and organized customer account documents.

At the end of the day, you'll take pride in your role as the essential link between our customers and our expert team, ensuring their satisfaction and peace of mind.

• A high school diploma
• Experience in customer support or client services
• Excellent dispatching skills
• Superb phone and active listening skills
• Experience with CRM systems and practices

Familiarity with Quick Books would be beneficial!

At Max the Chimney Sweep, we've been providing exceptional chimney services since 1978. As a family- and faith-based business, we value customer satisfaction and strive to make a positive impact on people's lives. Our reputation for honesty, openness, and professionalism has made us an industry leader. We take pride in being experts in our field and exceeding our customers' expectations. We could not do what we do without our exceptional team.

That is why we provide a family-like culture, great pay, and opportunities for advancement! Join us and become part of a team that is passionate about making a difference!

Are you ready to join a team that values your skills, offers growth opportunities, and creates a positive work environment? Don't miss out on this exciting opportunity! Take the next step in your career by completing our initial 3-minute, mobile-friendly application today. Apply now and get ready to reach new heights with us!

Location:

06611