Patient Care Coordinator

This long-standing private hearing healthcare organization with nearly four decades of success is seeking a Patient Care Coordinator for its Troy, OH location. This organization operates multiple offices across Ohio and is known for its retail-focused, patient-centered approach to hearing care.

The Patient Care Coordinator will play a key role in the daily operations of the practice. This position requires a friendly, organized, and dependable professional who can create a welcoming experience for patients while maintaining smooth front-office workflow. We are seeking a candidate who can step in confidently and provide consistent, high-quality support.

• Greet and check in patients with professionalism and warmth
• Answer and make incoming/outgoing phone calls
• Schedule and confirm appointments
• Handle patient invoicing and payment collection
• Provide general office and administrative support
• Perform insurance verification if needed
• Maintain accurate patient records and assist with office workflow

• Prior experience in a patient-facing, administrative, or healthcare setting preferred
• Strong customer service and communication skills
• Ability to multitask and maintain attention to detail
• Professional, dependable, and team-oriented demeanor
• Comfortable working in a retail-influenced healthcare environment

• Hourly Rate: $16–$18 (potentially higher depending on experience)
• Vision, Dental, and 401(k) benefits
• PTO, vacation time, and a paid mental health day
• Access to Dave Ramsey’s Smart Dollar financial wellness program
• Monday–Friday schedule with holidays and weekends off

If you think this role could be a good fit, we'd love to chat! Apply today!