Residential Coordinator

Position Summary

Works directly with individuals with severe mental illness and Substance Use Disorder (SUD) to assist them in securing and maintaining safe and affordable housing. Monitors assigned housing units and other residential settings. Works from a Recovery Model.

Associate’s degree in a behavioral health or similar field. Two to four years related experience or equivalent combination of education, training and experience required. Knowledge, training, or education in mental illness, drug, alcohol and medication use and abuse, criminal justice and general knowledge of eligibility for and applicable State entitlement programs preferred. Demonstrate basic computer skills. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence and procedural manuals and effectively present information and respond to questions from groups of managers, clients, customers and the general public. Communicate effectively with various populations. Ability to interpret an extensive variety of technical instructions in written, mathematical or diagram form and deal with several abstract and concrete functions. Must have current driver’s license.

Other certificates/licenses that may become necessary to perform the essential duties of the position.

• Provide outreach to persons with mental illness or SUD who are homeless or may become homeless or need housing assistance, and work in conjunction with or facilitate the involvement of other agency personnel in coordinating services for these individuals.
• Assist clients with maintaining housing arrangements by computing household budgets.
• Complete rental agreements with clients as needed.
• Ensure client is eligible for services completing admission documentation and verifying income.
• Assist clients with application for benefits and/or employment if needed.
• Conduct apartment inspections.
• Ensure that transitional units are kept clean and clutter free. May require light housekeeping duties to prepare rooms between residents.
• Regularly review client charts including maintaining progress notes in a timely manner. Ensure current releases of information are maintained. Complete all necessary documentation per corporate, Tri-County Board or State requirements.
• Serve as liaison between consumer and referral sources. Participate in on-call duties as assigned. Maintain all documentation centrally to facilitate backups and access to documents as needed.
• Conduct placement interviews, make the placement, and complete all corresponding documentation for approved placements and ongoing redeterminations. Help ensure the safety of clients and caregivers by reporting and assisting if possible to resolve potentially dangerous situations.
• Monitor the ongoing provision of services from community agencies and keep the case management and provider agency current with the progress of clients. Assist in the management or provision of supportive services where appropriate.

• Participate in other committees and organizations as assigned with our community partners, agencies, etc. Educate the public about available services and advocate for consumers and the reduction of the stigma attached to mental illness when appropriate. Remain current on statewide or local initiatives relating to housing, mental illness, SUD and homelessness.
• Maintain professional and technical knowledge by attending educational workshops, meetings and conferences as assigned. Participate in Community Housing’s meetings as assigned.
• Develop and monitor exit strategies and/or support services, in cooperation with community behavioral health staff, for deinstitutionalization of an individual from jails, prisons, group homes and other institutional settings. Conduct reentry strategies including interviews and structuring and connecting returning prison and jail offenders to local services, supports, housing and benefits.
• Work closely with community agency staff to support individuals with mental illness and substance use disorders and promote high quality and…