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Member Services Specialist - Health Plan

Job in Troy, Miami County, Ohio, 45373, USA
Listing for: Henry Ford Health System
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Healthcare
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Member Services Specialist - Health Plan Support
A healthcare organization in Troy, Ohio is seeking a customer service representative responsible for assisting internal and external customers with health plan inquiries. Key duties include educating customers, documenting inquiries, and ensuring compliance with regulations. Ideal candidates have an associate degree or relevant experience in customer service, along with strong interpersonal and communication skills. The role requires flexibility in work hours and is part of the customer service department.
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