Shipping Clerk

About the Role

As a Shipping Clerk at Intrepid Control Systems, you’ll play a key role in getting our products into the hands of customers around the world. From packing and preparing shipments to ensuring every order leaves our facility accurately and on time, you’re the final step in delivering a world‑class customer experience. If you’re someone who takes pride in the details and wants to be part of a supportive, high‑energy team, this is the opportunity for you.

• Ensure all ready‑to‑ship orders are shipped within one business day.
• Fill, pack, and ship orders with 100% quality and accuracy.
• Accurately prepare domestic, international, and customs paperwork.
• Process shipments in various delivery systems.
• Maintain electronic filing records of shipping documents in a systematic and organized manner.
• Communicate with customers via email to provide tracking information, shipping details, and shipment documentation.
• Maintain the integrity and confidentiality of all financial data, customer information, purchase details, and records.
• Communicate with the Purchasing & Logistics Manager on any product or supply shortages.
• Perform periodic inventory counts.
• Maintain a clean and organized work area.

• This document does not encompass all tasks, responsibilities, or activities that may be required of the employee in this role. This document is not all-inclusive; other duties and responsibilities may be assigned as necessary. Responsibilities and duties may be modified at any time, with or without prior notice.

• Attention to detail:
  Ensuring accuracy in shipping orders, labeling, and documentation.
• Organizational skills:
  Managing multiple tasks efficiently and maintaining a clean and organized work environment.
• Time management:
  Ability to prioritize tasks and meet deadlines.
• Strong work ethic:
  Professionalism and the ability to work as a “team player.”
• Communication skills:
  Effective verbal and written communication skills are essential for interacting with team members and customers.
• Problem‑solving skills:
  Ability to handle unexpected challenges in shipping processes.
• Basic math skills are required for calculating weights, dimensions, and shipping costs.

• High School Diploma or GED – This is typically the minimum educational requirement.
• Basic computer skills:
  Skilled with computers and able to learn various software programs.

• Prior experience in a warehouse, logistics, or shipping environment.
• Job Specifications/
  
  Physical Requirements:
  
  Ability to lift and carry packages up to 50 pounds and stand or walk for extended periods.