Inside Sales Representative

This range is provided by Altair. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$85,000.00/yr - $95,000.00/yr

We seek an enthusiastic, organized, and hard-working Inside Sales Associate to join our growing online customer-facing team. This is an exciting opportunity to join a startup company and shape its future. As a member of the team, you will act as the authentic voice of Our Client and the very front-line of the sales organization and work closely under the guidance of your Lead to achieve shared goals.

What you get to do:

• Build Relationships:
  Provide genuine and excellent verbal and written customer service through all mediums of communication.
• Delight through Simplicity:
  Champion the customer experience through simple, timely communication, operating through a client-centric lens on all tasks.
• Illuminate and Guide:
  Engage with clients with curiosity, seeking to understand the ‘why’ behind their questions as well as providing the relevant information and resources to guide them to the best decision for their lifestyle.
• Support and Follow Up:
  Assist clients in all stages of the discovery and purchase process, guiding clients to order placement through to delivery, maintaining excitement with value-adding outbound communication.
• Act and Learn:
  Demonstrate an entrepreneurial spirit by proactively working to resolve client concerns with various internal teams and sharing this learning with those around you.
• Create Regulars:
  Maintain a clean, concise, and singular customer record on our CRM, ensuring that your team members can pick up right where the last left off, building trust and demonstrating commitment to creating a significantly different, and better, client experience.
• Build a Community:
  Use excellent organization and time management skills to maintain a clean pipeline of clients while achieving both individual and team goals.

What You Will Need:

• Bachelor’s or Associate’s degree is preferred, but not required given relevant and commensurate professional experience.
• 3+ years of proven experience in Sales or Customer Service roles, ideally with electric vehicles, their ownership, and electric vehicle charging.
• Passionate to work for a disruptor in the automotive industry, particularly with EVs.
• Exceptional communication and listening skills with an ability to fluidly discuss both technical and generic topics in plain language.
• Fearlessness and initiative, extremely hardworking, does the right thing when no one is looking.
• Transparency, integrity, and honesty; you are not afraid to admit when you are wrong.
• Driven to achieve excellence in every aspect of your role, ‘pretty good’ does not cut it.
• Ability to work independently with modest supervision and in a team environment.
• Experience with automobile transactions is a plus, including financing, registration, and trade-ins.
• Resilience – a curious, fast learner who takes ownership of their role.
• Ambiguity – comfortable with making decisions without full information, learning quickly, and adjusting.

Associate

Contract

Customer Service, Business Development, and Sales

Motor Vehicle Manufacturing