More jobs:
LensCrafters - Assistant Manager
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-01-29
Listing for:
Luxottica
Full Time
position Listed on 2026-01-29
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
General Function
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & Lens Crafters organization. Represents Lens Crafters as the premier destination for all vision needs within the community & delivers key performance metrics.
MajorDuties & Responsibilities
- Delivers quality & improvement to exceed all key performance indicators (KPIs):
Comp Sales, % Sales to Plan;
Conversion & Customer Count, Comp Growth;
Increased Traffic;
Store Operating Profitability;
Continuity of Care, Exam Growth & Retention Goals;
Net Promoter Score;
Current year objectives - Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
- Supports store business plans to maximize sales & profit
- Partner with store manager to lead & develop team
- Delivers clear, constructive, timely feedback & partners with Store Manager on development
- Executes visual directives & maintains store appearance
- Maintains positive working relationship with doctors
- Promotes team compliance to all policies
- Performs administrative duties
- Works a flexible schedule, including nights & weekends
- High School graduate or equivalent
- 1+ year(s) management/supervisory experience with direct reports
- Knowledge of retail operations, processes & policies
- Strong basic math skills
- Familiarity with cash register, computers & calculators
- Must have a strong command of the English language for all written correspondence & oral communication
- Strong communicator & listener
- Demonstrated high-level of selling skills
- Proven ability to problem solve
- College degree or equivalent
- Previous experience in leadership position within retail & customer service industry
- Knowledge of basic optics
- Knowledge of current store merchandise
- State licensure (if applicable) &/or ABO Certification in non-licensed states
- Brand Final Inspector Certification
- Brand Quality, Fitting & Adjusting Program
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