Retail Store Manager

Tecovas was founded with the simple goal of making the world's best western boots, apparel and leather goods – and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike.

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a Full-Time Store Manager to join our team. As a Tecovas Retail
Store Manager you will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. Through genuine customer service, you will drive sales and create an environment that is engaging and inspiring to the customer.

• Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
• Take responsibility for own development and professional growth; identify and train role replacement in preparation for career progression.
• Develop training plans that build skills and expertise and coach team members by providing timely and specific feedback to create a culture of action and accountability.
• Inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team. Act as a brand ambassador reflective of the company values.

• Customer Engagement:
  Cultivate an environment of genuine customer connection by being highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized.
• Retail
  
  Experience:
  
  Challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer.
• Lead Change & Innovation:
  Lead and support new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a store experience unique to Tecovas.

• Analyze sales and product to identify and interpret business opportunities for the store, customer and market.
• Effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions.
• Collaborate with key partners to lead timely and effective execution of store controls and operating standards while assuming accountability for the store’s profitability.
• Manage visual execution while collaborating with key partners to assess timely and effective execution of store structure, display, merchandising while assuming accountability for the store’s profitability.

• Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards.
• Foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational, visual and customer priorities and to facilitate problem‑solving.
• Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision.

• 5+ years Retail Store Management experience (Multi‑Unit Management experience highly desired).
• Exceptional leadership, selling, and customer service skills.
• Strong organizational skills and attention to detail.
• Strong merchant skills and a history of delivering financial results.
• Proven record of hiring and developing great talent.
• Experienced in coaching, counseling & conflict resolution.
• Utmost character, honesty, and transparency.

• High School Diploma required (College Degree preferred).
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.
• Ability to deliver excellent customer service while implementing loss prevention practices.
• Able to lift up to 30lbs regularly.
• Able to regularly perform store maintenance tasks.
• Must be able to reliably commute to and from the work location.
• Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed.
• We…